Computer crashing while playing WildStar.

[VJ1991]

First of all: I would say, "computer crashing while playing games", but so far WildStar is the only game this has happened with. I have a ticket open with their support system as well.

I got a new system last week. Specs are as followed:

CPU: Intel Core i5-4570 @ 3.2 GHz
GPU: MSI GeForce GTX 750Ti 2GB
RAM: Corsair DDR3 8 GB
Motherboard: MSI B85-G43
PSU: Corsair CX750M 750W

I played without a single problem for a week straight. Could easily run WildStar for 12+ hrs a day, no issues. Two days ago, I started getting "referenced memory errors" which would crash the game and my monitor would go into standby mode. The only way to solve this was to manually reboot my PC. The error logs from the game itself seem to tell me it's missing texture files?:

Spoiler

07/11/14 20:19:16 (Info) (Network) NetworkManager Startup
07/11/14 20:19:16 (Warn) (Network) NetworkDriverSelect Startup
07/11/14 20:19:16 (Warn) (Network) NetworkDriverSelect WinSock Startup Version 514:
07/11/14 20:19:17 (Info) (Auth) Using NCPlatform address [7ff68ae27580][0]: 64.25.35.100:6600
07/11/14 20:19:17 (Error) (Asset) File not found: UI\JonsTestTexture.tex
07/11/14 20:19:17 (Error) (Asset) File not found: UI\ChatWindow.tex
07/11/14 20:19:20 (Error) (Asset) File not found: UI\JonsTestTexture.tex
07/11/14 20:19:20 (Error) (Asset) File not found: UI\ChatWindow.tex
07/12/14 01:11:33 (Warn) (Network) SOCKET connect established: (214.0.0.0:62511<->206.127.148.166:23115)
07/12/14 01:11:33 (Warn) (Network) SOCKET connect established: (214.0.0.0:32815<->206.127.148.171:24000)
07/12/14 01:11:35 (Error) (Asset) File not found: UI\JonsTestTexture.tex
07/12/14 01:11:49 (Error) (Asset) File not found: UI\UI_TargetingDecal_Valid.tex
07/12/14 01:11:49 (Error) (Asset) File not found: UI\UI_TargetingDecal_Invalid.tex
07/12/14 01:11:50 (Error) (Asset) File not found: UI\JonsTestTexture.tex
07/12/14 01:11:50 (Error) (Asset) File not found: UI\WhiteBG.tex
07/12/14 01:11:50 (Error) (Asset) File not found: UI\ChatWindow.tex
07/12/14 01:11:50 (Error) (Asset) File not found: UI\UI_Buttons_Yellow.tex
07/12/14 01:11:51 (Error) (Asset) File not found: UI\Textures\UI_GroupWindowTexture_OldMetal.tex
07/12/14 01:11:51 (Error) (Asset) File not found: UI\MoneyIcons.tex
07/12/14 01:11:51 (Error) (Asset) File not found: UI\SanctuaryPieces.tex
07/12/14 01:12:20 (Error) (Asset) File not found: EnvMap\WESTERN\Auroria\Auroria_Field.tex
07/12/14 01:12:56 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_color.tex
07/12/14 01:12:56 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_normal.tex
07/12/14 01:12:58 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_color.tex
07/12/14 01:12:58 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_dxtnormal.tex
07/12/14 01:13:02 (Error) (Asset) File not found: UI\UI_TargetingDecal_Valid.tex
07/12/14 01:13:02 (Error) (Asset) File not found: UI\UI_TargetingDecal_Invalid.tex
07/12/14 01:33:50 (Error) (Asset) File not found: UI\Textures\UI_CRB_HUD_ActionBar.tex
07/12/14 01:34:17 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_color.tex
07/12/14 01:34:17 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_normal.tex
07/12/14 01:34:17 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_color.tex
07/12/14 01:34:17 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_dxtnormal.tex
07/12/14 01:38:54 (Error) (Asset) File not found: UI\UI_TargetingDecal_Valid.tex
07/12/14 01:38:54 (Error) (Asset) File not found: UI\UI_TargetingDecal_Invalid.tex
07/12/14 01:52:04 (Error) (Asset) File not found: EnvMap\WESTERN\Auroria\Auroria_Field.tex
07/12/14 01:52:07 (Error) (Asset) File not found: UI\UI_TargetingDecal_Valid.tex
07/12/14 01:52:07 (Error) (Asset) File not found: UI\UI_TargetingDecal_Invalid.tex
07/12/14 01:56:14 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_color.tex
07/12/14 01:56:14 (Error) (Asset) File not found: Art\Item\Armor\Imperium\Researcher_000\AMR_imperium_researcher_000_F_normal.tex
07/12/14 01:56:14 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_color.tex
07/12/14 01:56:14 (Error) (Asset) File not found: Art\Item\Armor\Outfit\Highwayman_000\AMR_highwayman_dxtnormal.tex
07/12/14 01:58:03 (Error) (Asset) File not found: UI\UI_TargetingDecal_Valid.tex
07/12/14 01:58:03 (Error) (Asset) File not found: UI\UI_TargetingDecal_Invalid.tex
07/12/14 01:59:21 (Error) (Asset) File not found: Art\Prop\Natural\Bones\AnimalBones\Prop_Bones_GirokSkullClean_Tan_000.M3

And then there's also this error:

Spoiler

//
// Exception
//

Access violation reading location 0x0000000000000000

07/12/14 00:22:06 UTC
C:\Games\WildStar\Client64\WildStar64.exe auth.eu.wildstar-online.com /lang en /authnc wildstar.cligate.ncsoft.com /SettingsKey WildStar
Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4 CPUs)
GenuineIntel (AMD64 MMX SSE SSE2 RDTSC)


//
// Call stack
//

rip rsp
00007FF68A5B64FF 000000D616E3E3F0 WildStar64 + 0x2464ff
00007FF68A64D37E 000000D616E3E5D0 WildStar64 + 0x2dd37e
00007FF68AA0BA5A 000000D616E3E650 WildStar64 + 0x69ba5a
00007FF68AA14CF2 000000D616E3EBD0 WildStar64 + 0x6a4cf2
00007FF68AA15182 000000D616E3EFE0 WildStar64 + 0x6a5182
00007FF68A682839 000000D616E3F1D0 WildStar64 + 0x312839
00007FF68A68243E 000000D616E3F200 WildStar64 + 0x31243e
00007FF68A69043A 000000D616E3F4E0 WildStar64 + 0x32043a
00007FF68A6C16A6 000000D616E3F750 WildStar64 + 0x3516a6
00007FF68A380307 000000D616E3F8C0 WildStar64 + 0x10307
00007FF68A374735 000000D616E3F900 WildStar64 + 0x4735
00007FF68A374137 000000D616E3F930 WildStar64 + 0x4137
00007FF68A373898 000000D616E3F9A0 WildStar64 + 0x3898
00007FF68A384951 000000D616E3F9D0 WildStar64 + 0x14951
00007FF68AA203C4 000000D616E3FA10 WildStar64 + 0x6b03c4
00007FF81ADA16AD 000000D616E3FA40 KERNEL32!BaseThreadInitThunk() + 0xd
00007FF81C004629 000000D616E3FA90 ntdll!RtlUserThreadStart() + 0x1d

I reinstalled the game - twice - yesterday, and the issue appeared to be fixed. I could play the game for 12 hrs straight again and raid with 40-60 fps. No problems whatsoever. Today, I was fine for the first few hours, but again the monitor would go into standby mode and either turn itself back on, where the game would have crashed with a "referenced memory" error; or I would have to manually reboot. Just now, I had a crash where the entire PC simply rebooted itself.

I've done some searching on the internet, and the two most common answers I find are GPU overheating and faulty PSU/not enough power. Overheating is definitely not the case; I've been monitoring my temperatures at all times since the first crash and my GPU never seems to go above 50 degrees - not even while playing WildStar. Same for the other temps. I wouldn't say my PSU is bad either, surely a Corsair 750W should be more than enough for my system. I haven't overclocked anything either and I have all the latest drivers installed.

Again, this ONLY happens while playing WildStar. I want to say this is an issue with the game, but I honestly have no idea anymore. Any ideas? Could this be a faulty PSU?

 

[Anonymouselite5]

It shouldn't be a faulty psu if all other games run fine on it. I would test your ram sticks, you can use windows memory diagnostic or you can test manually. Take out one stick and use only one and see if it crashes. May be a faulty stick.

If nothing else other than this game causes crashes it is most likely that game.
It could also be a graphics driver causing problems with the game.

Do you have anything overclocked?