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steam account hijacked(phishing) HELP PLZ

Tags:
  • Phishing
  • Hijack
  • Steam
Last response: in SteamOS
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July 20, 2014 10:22:18 AM

3days ago after i finished my game a guy added me.send me a link,i logged in.I was doomed he logged into my account changed my password n email.within 5 mins he traded all my items.plz help me guys i m tensed i have send steam ticket.How much time will it take?
Can i get my items back with my account?
does steam resets the account?

More about : steam account hijacked phishing plz

July 20, 2014 10:52:50 AM

@COLGeek
well thats not a good reply
i want an experienced reply bro that what r their policies on the basis of which they return/not return the items n the account
n what they ask n what they do to the account
n whether traded items can be restored or not???
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July 20, 2014 11:06:56 AM

tushi123 said:
@COLGeek
well thats not a good reply
i want an experienced reply bro that what r their policies on the basis of which they return/not return the items n the account
n what they ask n what they do to the account
n whether traded items can be restored or not???


Why not put those questions to Steam support?
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July 20, 2014 11:29:45 AM

i need help on their policies n plz no useless reply
EXPERIENCED PEOPLE only reply
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July 20, 2014 11:48:09 AM

See here:

https://support.steampowered.com/kb_article.php?ref=481...

https://support.steampowered.com/kb_article.php?ref=122...

https://support.steampowered.com/kb_article.php?ref=498...

How long it takes to resolve your problem will depend on how much information you can provide to Steam per their requirements. This means some issues Steam can resolve quicker than others.

Getting snippy with others who are trying to help you won't make matters any better. Other user accounts may not apply to your situation.

Have patience, I am sure Steam will get back to you. Good luck!
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July 20, 2014 12:17:35 PM

tushi123 said:
i need help on their policies n plz no useless reply
EXPERIENCED PEOPLE only reply


"EXPERIENCED PEOPLE" would either be Steam support, or someone else who allowed their account to be hijacked.
The former is far more experienced than the latter.
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July 23, 2014 9:28:26 AM

Well just wanted to know if steam finds my reason good enough will they return my items back to my itnventry?
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July 23, 2014 12:00:04 PM

tushi123 said:
Well just wanted to know if steam finds my reason good enough will they return my items back to my itnventry?

They certainly could if you provide the required proof of ownership. Have they not contacted you yet? If not, I would suggest trying again.

Good luck!
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!