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Alienware m15x keyboard and mouse problem

Tags:
  • Laptops
  • Mice
  • Keyboard Problems
  • Alienware
July 30, 2014 2:04:19 AM

Hello i was wondering if there is anyone who can help!

i bought a alienware m15x laptop beggining of the year with a broken screen, broken charger port, and a key missing from the keypad. i replaced them all fine without any problems ( i do this for a living so its not a amateur job!) but for the last couple of weeks im getting letters missing presses and my mouse lags SO bad around the screen that the laptop is barely usable!

i have checked the ram by trying the 2 4gb sticks one by one

i have unplugged keypad but mouse still does it ( same with mouse )

i have tried a different hdd and fresh windows install

i have removed and replaced the charger port AGAIN ( too make sure there is no short )

held the charger to make sure its not grounding issue that end

tried without battery in

tried another GFX card

tried a new keyboard!!

an example of the problem is if i type from my external keypad i will get

www.google.co.uk

but if i type from the laptop keyboard i get

wwgoeck

external usb keyboard ad mouse are working fine. please if anyone could help i would appreciate, Thanks



Clayton

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