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Op-Ed: Comcast Trying to Prove It Isn't Horrible By Offering Free Internet and Debt Pardon

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  • comcast
  • Internet Service Providers
Last response: in News comments
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August 4, 2014 6:25:13 PM

I think they want to get their claws in you now, to be exploited at a later date.
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August 4, 2014 6:28:52 PM

Here's the plan. We get the warhead and hold the world ransom for 100 megabits.
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August 4, 2014 6:48:10 PM

I find the headline and the premise of the article to be hateful.

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August 4, 2014 7:21:17 PM

Quote:
Here's the plan. We get the warhead and hold the world ransom for 100 megabits.


Don't you think we should ask for *more* than a hundred megabits? A hundred megabits isn't exactly a lot of bandwidth these days. Virtucon alone uses over nine gigabits of bandwidth!
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August 4, 2014 7:21:43 PM

Quote:
I find the headline and the premise of the article to be hateful.


You're absolutely right, the Headline should read:
"ComCast plans to use government subsidies to exploit impoverished families, promises to bring abuse to areas served by TWC once merger is complete"

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August 4, 2014 7:30:10 PM

Being that we are the number one-provider of Internet and TV service in the entire country, why is it that you aren't wanting to have the number-one Internet service, number-one TV service available? I'm just trying to figure out what it is about Comcast service that you aren't liking, that you aren't wanting to keep. What is it about that service?
--http://goo.gl/eHGLm5
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August 4, 2014 7:31:44 PM

Yawn a shark wearing a dress is still a shark and a bear with a cute sweater on is still a bear and it ain't no teddy bear despite what Annie may say about Tibbers.
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August 4, 2014 7:43:44 PM

This is nothing, but smoke and mirrors all the stipulations just hammer home that point. What next a discount to coma patients? How cute and considerate Comcast!

This is evil 101 enslave the majority while presenting yourself as sympathetic kind and humane person to the most vulnerable demographic.
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August 4, 2014 7:50:37 PM

"you must have at least one child eligible to participate in the National School Lunch Program."

Since that's exactly the type of family that has $10's a month to spare for cable internet and can optionally pull $150's out of their @$$ for a computer as well.

This is just proof enough that Comcast is defiantly on bath salts.
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August 4, 2014 8:01:23 PM

God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.
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August 4, 2014 8:13:39 PM

There is no VAT in America. That's Europe only.
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August 4, 2014 9:20:21 PM

Quote:
God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.


That is just horribly ignorant of you to say.
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August 4, 2014 9:46:18 PM

kadesh83 said:
Quote:
God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.


That is just horribly ignorant of you to say.


What's ignorant about God Blessing America? Do you hate God or hate America?

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August 4, 2014 10:15:51 PM

Quote:
kadesh83 said:
Quote:
God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.


That is just horribly ignorant of you to say.


What's ignorant about God Blessing America? Do you hate God or hate America?



It's hard to "hate" an imaginary character like this "God" thing. So hate in what way? Like hating Joffrey from GoT? Sure I guess.

As for the Obama thing. If you think Obama is the problem, you haven't been paying attention for very long.
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August 4, 2014 10:17:57 PM

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This is just proof enough that Comcast is defiantly on bath salts.


couldn't stop laughing after reading this, thank you knowom
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August 4, 2014 10:21:25 PM

This is in reply to the original blog post at http://corporate.comcast.com/comcast-voices/comcast-to-...

For more than 8 hours Comcast has blocked every comment, including of course this one about my experiences with Comcast.

I take issue with several point here VP Cohen.
Comcast began offering internet essentials as a condition of the merger with NBC, not out of the goodness of it's heart. Comcast continues to offer the program in an attempt to pacify the FCC and attempt to gain support for your merger with Time Warner.

Comcast Business class has been the worst service I ever received in terms of reliability. In the 6 months I had service I experienced more than 9 outages. Comcast forced me into a commercial contract I didn't want because they were the only option in the building. Comcast installers didn't bring the tools needed to install the drop properly and it took quite a number of phone calls and a third installer who also brought the wrong tools to finally get service installed properly.
After 6 months of horridly unreliable service I moved my office to try and be rid of Comcast. I was informed you had me trapped in a year long contract and wanted $1200 for services that you weren't going to be providing me, and that were to terrible to use. You refused to cancel my service even upon my insistence. Because you had me under your thumb, I attempted to have you install service at my new Comcast serviced address. I verified that this address was serviced by Comcast. You, Comcast refused to install service saying you didn't service my address, this despite the fact that I verified that you did. On top of that you still wanted $1200 for service you were refusing to install.

Comcast is a horrible company with the worst reliability of service of any company I've ever used. Comcast will refuse you service yet demand you pay for service they won't provide.
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August 4, 2014 10:45:02 PM

airborne11b said:
Quote:
kadesh83 said:
Quote:
God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.


That is just horribly ignorant of you to say.


What's ignorant about God Blessing America? Do you hate God or hate America?



It's hard to "hate" an imaginary character like this "God" thing. So hate in what way? Like hating Joffrey from GoT? Sure I guess.

As for the Obama thing. If you think Obama is the problem, you haven't been paying attention for very long.


I think you are confused. I'm happy I'm getting $10 internet and I voted for Obama twice for president and once for senator. Why is it a problem? I'm also an Atheist, but I don't hate Baby Jesus. Do you hate babies?
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August 5, 2014 2:09:39 AM

Quote:
airborne11b said:
Quote:
kadesh83 said:
Quote:
God Bless America.

Now I have Obamanet to go with my Obamaphone, Obamacare, Obamastamps, and Obamafare.


That is just horribly ignorant of you to say.


What's ignorant about God Blessing America? Do you hate God or hate America?



It's hard to "hate" an imaginary character like this "God" thing. So hate in what way? Like hating Joffrey from GoT? Sure I guess.

As for the Obama thing. If you think Obama is the problem, you haven't been paying attention for very long.


I think you are confused. I'm happy I'm getting $10 internet and I voted for Obama twice for president and once for senator. Why is it a problem? I'm also an Atheist, but I don't hate Baby Jesus. Do you hate babies?


Troll much? What if someone does? Not a big deal, you know.
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August 5, 2014 5:42:56 AM

Comcast is taking lessons from the US government - control through socialism.
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August 5, 2014 6:03:55 AM

More benefits for the "low income" crowd. They get free housing, free food, free medical, free utilities and now $10 internet, while I have to pay $75 a month. Once you add up all these nice benefits, they make more than me and get to sit home all day. How about offering your long time paying customers a deal?
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August 5, 2014 9:59:47 AM

Quote:
Quote:
Here's the plan. We get the warhead and hold the world ransom for 100 megabits.


Don't you think we should ask for *more* than a hundred megabits? A hundred megabits isn't exactly a lot of bandwidth these days. Virtucon alone uses over nine gigabits of bandwidth!


Okay then. I want a trillion petabits. Or I'll heat up the world, and cause a phenomenon I like to call, wait for it, GLOBAL WARMING.
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August 5, 2014 1:29:10 PM

kawininjazx said:
More benefits for the "low income" crowd. They get free housing, free food, free medical, free utilities and now $10 internet, while I have to pay $75 a month. Once you add up all these nice benefits, they make more than me and get to sit home all day. How about offering your long time paying customers a deal?


Where can I get free utilities?
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August 5, 2014 2:12:29 PM

In the past four years I have had the same exact service of Comcast: internet (intermediate speed) and expanded cable (but no premium channels). In that time they have raised my rates from $148 to just this month going from $178 to $184. For the SAME SERVICE. I have now decided to dump their cable and stick with internet for $65. It's just ABSURD. I'd go with Direct TV but with ATT about to take them over, I won't touch them either. What a shame we in the States are continually reduced in the amount of consumer choices for cable, internet, and telecom.
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August 5, 2014 7:06:54 PM

i've known since the 1990's when sprint laid down their fiber network that they were ready for the conversion to video phone service. all they had to do was connect the fiber to the door, tehy already had trunk and branchlines to all newer neighborhoods 1990 and newer. even telecommunications providers such as TDS have these branch lines connected to sprints trunk lines in newer local neighborhoods since the 1990's. i've walked over to the boxes and seen the fiber cable inside when service techs come out.

i know for a fact windstream has fiber networks going thru the 2000's and newer neighborhoods i can see the line couplings and fiber cables in the boxes as well as the labeling right on the network boxes going down the street.

i know a few national fiber installers making this happen all over america. the one down the street from me is muller & pribyl utilities and have been busy with the directional boring installation since the 1980's.

Time Warner And Comcast Just Happen To Boost Customer Speeds Near Google Fiber
By Laura Northrup August 4, 2014
(tehusagent)
(tehusagent)
When Google Fiber entered the Internet service provider market in Kansas City, the strangest things began to happen. Current providers Comcast, Time Warner Cable, which operate in different parts of the metropolitan area, had to start acting like they were in a competitive business. Last week, bost Comcast and Time Warner announced that they’re doubling Internet speeds for most customers, with no price increase.
There’s no catch, just competition. Customers who currently pay for 25 megabit per second service will get 50 mbps; customers who pay for 50 will get 105, and customers who pay for 105 will get 150.
The Kansas City Star does point out that similar speed boosts have been put in place in other markets where Comcast does business, including in Texas, in California, and in the Northeast. Yet the choice of Kansas City surely has nothing whatsoever to do with the presence of Google Fiber in that area. Neither does AT&T’s build-out of their own gigabit fiber network.
Comcast is boosting Internet speeds for Olathe, Independence and other KC suburbs [Kansas City Star]
http://consumerist.com/2014/08/04/time-warner-and-comca...

Comcast takes on Google, Verizon with fiber launch in Florida
July 28, 2014 | By Sean Buckley
http://www.fiercetelecom.com/story/comcast-takes-google...

You won’t believe what happens when Comcast and TWC face actual competition
http://bgr.com/2014/08/05/comcast-twc-vs-google-fiber/

By Brad Reed on Aug 5, 2014 at 8:10 AM
Email @bwreedbgr
For the past couple of years, we’ve been alternately amused and horrified whenever cable company bigwigs have told us that we don’t really “need” fast speeds like those offered by Google Fiber, so why bother significantly investing in infrastructure upgrade? It turns out, however, that both Comcast and Time Warner Cable have quickly changed their tunes now that they’re feeling the actual heat of free market competition for the first time in years.

Consumerist notices that Comcast and TWC both have just happened to significantly boost speeds in the Kansas City metropolitan area, which also happens to be the first area where Google has launched Google Fiber. These speed increases aren’t anything close to what Google is offering with Google Fiber, of course — Comcast customers who subscribe to its 25Mbps service will get a speed boost up to 50Mbps, 50Mbps customers will get a speed boost up to 105Mbps and 105Mbps customers will get bumped up to 150Mbps, all completely free of charge.

We imagine that there have been a lot of very tense, awkward calls in the Kansas City area recently from customers who are informing their cable companies that their slow, overpriced services will no longer be required. In fact, I imagine many of those calls go something like this:

Comcast rep: Hello, thank you for calling Comcast, how may I help you?

Caller: I’d like to cancel my subscription to Comcast, please.

Comcast rep.: We are the No. 1 provider of Internet and TV service in the entire country. Why is it that you’re not wanting to have the No. 1 rated Internet service, the No. 1 rated TV service available?

Caller: Because Google Fiber is kicking the crap out of you and offering me a 1Gbps service for just $70 per month. Right now I’m paying that much for your 25Mbps service.

Comcast rep.: Why don’t you want the faster speed? Help me understand why you don’t want faster Internet.

Caller: You don’t have the fastest Internet. Google Fiber does. What part of “1Gbps” do you not understand?

Comcast rep.: So you’re not interested in the fastest Internet in the country? Why not?

Caller: Are you kidding me. 1Gbps is faster than 25Mbps. And I’m getting it for the same price that I was paying you guys for subpar service.

Comcast rep.: I’m just trying to figure out what it is about Comcast service that you don’t want to keep?
You get the idea.

UPDATE: Comcast chimes in to say that Kansas City wasn’t the only market where it announced these upgrades — apparently customers in California and in Houston, Texas are getting big speed boosts too. We’ll be eager to see whether Comcast expands this program to more markets and whether it gets even more ambitious in boosting speeds to be more on par with what Google Fiber and other municipal fiber networks such as the one in Chattanooga, Tennessee are offering.


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Troll much? What if someone does? Not a big deal, you know.


if facts are trolling, then we're all nancy pelosi sending obama a dark chocolate cake!

Pelosi Presents Obama With Dark Chocolate Birthday Cake
July 31, 2013 4:56 PM
http://sanfrancisco.cbslocal.com/2013/07/31/pelosi-pres...
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August 5, 2014 9:25:06 PM

This program should also require passing drug, alcohol and tobacco tests. If you can afford recreational substances you can afford to pay for your internet.
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!