Hello! I bought this PC a month ago, but it has had overheating issues since the first day. I found out about the issue only 2 weeks ago and still cannot figure out the problem.
AMD A10-6790K 4.00GHz
8GB RAM
ATI Radeon HD8670D
650w psu
I have 2 on-case coolers and the cpu cooler.
When Idle my pc heats to 55°-65°. When opening browser or doing anything, it runs normally on 70°. When playing games, it heats to 98°and if I am streaming as well, it runs for 106°. I have had this pc shut down 5 times during this month because of the heat and it has happened on different occasions. Once by simply watching a movie, once while gaming, once while streaming and so on. The thermal paste is 2 days old, completely new, the cooler has been re-attached, so it is not the coolers fault. Accidentally I stumbled upon a forum post where a person w/ the same cpu was asking for help because of the heat as well and he/she was using water cooling. At this point I do not believe it's the coolers fault, because in general no cpu should be runing on 100°C with a stock cooler or not.
Basically, the forum thread said that some msi boards overheat and transfer the heat towards cpu, so this might be the reason why it shows to be so hot. I have checked the temperature on many different programs (HWMonitor, BIOS itself, Speccy, SpeedFan) and everything checks out, so it is definitely not a sensor's problem nor a wrong temperature being shown.
The resolution for that person with the same issue was lowering the voltage of the cpu and the temperature decreased a lot!
Running a stress test for 10 min, my cpu heats to 101°, so, if I could lower the temperature even by 10°, I would be flying over the moon! I decided to try it out. I found the Undervolting guide, but the software I need (RMClock) does not find my cpu, so I cannot use it. I wanted to try changing the voltage step by step myself in BIOS settings, but my BIOS does not allow me to do that, i.e., keeps the core voltage and VID setting greyed out and not able to select. What am I supposed to do now? How can I unlock the settings? Where am I supposed to look?
Yes, I do know that by changing anything, I am risking w/ the pc, but at this point i do not care if anything happens, because I still have the guarantee with the company even if I change anything and it is MY computer. I am desperate and looking for help, please! Also, if this does not work, I am asking for my money back and going elsewhere, because the company doesn't really care enough to give me any other advice besides `buy a new cooler aka the gaming-nasa-good-one`. No. I spent enough money on this pc and it should work FINE with the stock cooler they have put in. Pulling my hair out here and do not know what else can I do. Please, help! And also, how do I know if it's been this way since the day one - it switched off soon after 3 days. I assumed it was because of the power shortage, but then it happened again soon enough. Oh, and everything is clean inside, not a single dust left!
Here are my BIOS screens so you can tell me where to go.
AMD A10-6790K 4.00GHz
8GB RAM
ATI Radeon HD8670D
650w psu
I have 2 on-case coolers and the cpu cooler.
When Idle my pc heats to 55°-65°. When opening browser or doing anything, it runs normally on 70°. When playing games, it heats to 98°and if I am streaming as well, it runs for 106°. I have had this pc shut down 5 times during this month because of the heat and it has happened on different occasions. Once by simply watching a movie, once while gaming, once while streaming and so on. The thermal paste is 2 days old, completely new, the cooler has been re-attached, so it is not the coolers fault. Accidentally I stumbled upon a forum post where a person w/ the same cpu was asking for help because of the heat as well and he/she was using water cooling. At this point I do not believe it's the coolers fault, because in general no cpu should be runing on 100°C with a stock cooler or not.
Basically, the forum thread said that some msi boards overheat and transfer the heat towards cpu, so this might be the reason why it shows to be so hot. I have checked the temperature on many different programs (HWMonitor, BIOS itself, Speccy, SpeedFan) and everything checks out, so it is definitely not a sensor's problem nor a wrong temperature being shown.
The resolution for that person with the same issue was lowering the voltage of the cpu and the temperature decreased a lot!
Running a stress test for 10 min, my cpu heats to 101°, so, if I could lower the temperature even by 10°, I would be flying over the moon! I decided to try it out. I found the Undervolting guide, but the software I need (RMClock) does not find my cpu, so I cannot use it. I wanted to try changing the voltage step by step myself in BIOS settings, but my BIOS does not allow me to do that, i.e., keeps the core voltage and VID setting greyed out and not able to select. What am I supposed to do now? How can I unlock the settings? Where am I supposed to look?
Yes, I do know that by changing anything, I am risking w/ the pc, but at this point i do not care if anything happens, because I still have the guarantee with the company even if I change anything and it is MY computer. I am desperate and looking for help, please! Also, if this does not work, I am asking for my money back and going elsewhere, because the company doesn't really care enough to give me any other advice besides `buy a new cooler aka the gaming-nasa-good-one`. No. I spent enough money on this pc and it should work FINE with the stock cooler they have put in. Pulling my hair out here and do not know what else can I do. Please, help! And also, how do I know if it's been this way since the day one - it switched off soon after 3 days. I assumed it was because of the power shortage, but then it happened again soon enough. Oh, and everything is clean inside, not a single dust left!
Here are my BIOS screens so you can tell me where to go.
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