I have an Acer S231HL bid 23-Inch Widescreen Ultra-Slim LED monitor. I got it in 2012 and it has served me well with no problems, until today. My entire town had a power outage out of the blue, power in my house shut down for about 20 seconds and then kicked back on. Everything else is fine, I even had my monitor plugged into a surge protector.
The problem is multiple things. I cannot power it OFF, the LED power button remains blue at all times. Normally, when turning the monitor on, it will light up blue, if it idles with no display, it will turn orange after a few seconds, if everything is normal with display, it will remain blue. Now, it simply stays blue no matter what. The second I plug it in, the light is blue. I cannot get a display, nor can I power it off by pushing the power button. I must unplug the monitor entirely to get it off. I've tried leaving it unplugged for an hour and plugged it into different outlets in different rooms, disconnected from my tower entirely. I have also tried rebooting my PC and into safe mode several times to see if it would kick the monitor on.
I'm not sure what's wrong or if it's entirely dead or what. Would love some word on this.
The problem is multiple things. I cannot power it OFF, the LED power button remains blue at all times. Normally, when turning the monitor on, it will light up blue, if it idles with no display, it will turn orange after a few seconds, if everything is normal with display, it will remain blue. Now, it simply stays blue no matter what. The second I plug it in, the light is blue. I cannot get a display, nor can I power it off by pushing the power button. I must unplug the monitor entirely to get it off. I've tried leaving it unplugged for an hour and plugged it into different outlets in different rooms, disconnected from my tower entirely. I have also tried rebooting my PC and into safe mode several times to see if it would kick the monitor on.
I'm not sure what's wrong or if it's entirely dead or what. Would love some word on this.