My first time dealing with NCIX and I am wondering if anyone has experienced what I am currently going through with NCIX.
I ordered an expensive ($500) part on the 15th and their web site says they ship within 1-3 business days. Thursday 21st I call them and they tell me it will ship tomorrow. The next day I still don't have a tracking number, I call them again and they give me a bogus tracking number. Today (Monday the 25th) I get on their website and I have a tracking number, but it only says a label has been printed. I call NCIX again and they say UPS has the package and it's off for delivery, so I call UPS and they say they do not have the package and only a label was printed. I'm thinking about doing a dispute with my credit card company since if I would have ordered from Newwegg or Amazon I would have definitely had the part long time ago.
Any thoughts on what I should do?
I ordered an expensive ($500) part on the 15th and their web site says they ship within 1-3 business days. Thursday 21st I call them and they tell me it will ship tomorrow. The next day I still don't have a tracking number, I call them again and they give me a bogus tracking number. Today (Monday the 25th) I get on their website and I have a tracking number, but it only says a label has been printed. I call NCIX again and they say UPS has the package and it's off for delivery, so I call UPS and they say they do not have the package and only a label was printed. I'm thinking about doing a dispute with my credit card company since if I would have ordered from Newwegg or Amazon I would have definitely had the part long time ago.
Any thoughts on what I should do?
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