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500 errors on website

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  • Tom's Hardware
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August 26, 2014 8:49:12 AM

What's up? I've been getting 500 errors all afternoon (UK).

More about : 500 errors website

August 27, 2014 3:55:30 PM

For me it's been happening on and off for the last two days. Not the entire site, just large portions of the forum.
It'll be fixed soon though if it isn't already.
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August 28, 2014 6:48:28 AM

Hey there guys,

We were being aggressively crawled and it put quite a bit of strain on the servers for a while, which is why those 500 server errors were cropping up. The issue should be good now.

-JP
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September 8, 2014 7:49:10 AM

They seem to be back.
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September 8, 2014 10:23:50 AM

Vexillarius said:
They seem to be back.


Don't mind them. They should be sporadic and very short in duration. We're working on some shiny new things behind the scenes, and they are probably the reason you might see the occasional 500 error. We apologize for the inconvenience, but please bear with us!
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September 8, 2014 10:47:36 AM

Ah I see!
No worries, they're sporadic indeed. Looking forward to shiny new things ;) 
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September 15, 2014 1:30:28 AM

It's happening again today. As of right now I can't even access my tracked threads. Tried clearing all browser caches etc. and restarting browsers but no luck. There is also a Black Friday 2013 menu link that keeps appearing at the top of all 500 error pages and then not on others. I wasn't even a member then so for sure it's not an old cached page popping up. Something strange for sure.
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September 15, 2014 5:45:20 AM

Those errors were likely caused by the forum updates. As you may have noticed, some of the categories and sections have been switched around, added, or removed. The 500 errors typically appear when changes are being made by the dev team. It should have resolved itself once they finished up, but there may be more in the near future. Worry not, we've got it under control :) 
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September 15, 2014 8:51:10 AM

Gotcha. Thanks.
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!