[Win8.1 | x64 | BSOD] Can't Find Answer BAD_POOL_HEADER

DRG77

Reputable
Sep 11, 2014
6
0
4,510
** EDIT: IMPORTANT NOTE: I just realized that because I typically don't allow Windows to create a dump file - I just press the restart button - that I not have a dump file relating to the core problem. I will post an updated dump file if I get the error again. **

Hi, I've just gotten a brand new HDD. I installed Windows 8.1 x64. When I booted up for the first time and installed some programs (I don't remember exactly which ones, probably Google Chrome, Malwarebytes, PeerBlock, GPU driver). Within about 20 minutes I got a BAD_POOL_HEADER blue screen crash. I have my computer breadboarded and it runs perfectly fine, no damaged hardware to my knowledge.

Computer Specs

Motherboard: ASUS P5G41T-M LX Series
GPU: NVIDIA GTX 550 Ti
CPU: Intel(R) Core(TM)2 CPU 6320 @ 1.86GHz 1.87GHz
RAM: Micro Center DDR3-1333 4GB (2 sticks)
HDD: WDC WF1003FBYX-01Y7B0 ATA Device
PSU: Thermaltake TR2 500W

==============================================================

Most recent crash - BlueScreenView x64:

090614-14468-01.dmp 9/6/2014 11:18:17 PM BAD_POOL_HEADER 0x00000019 00000000`00000020 ffffe001`3b051cd0 ffffe001`3b051cf0 00000000`0402000d CI.dll CI.dll+ecaba1 Code Integrity Module (Test) Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.16384 (winblue_rtm.130821-1623) x64 ntoskrnl.exe+153fa0 C:\Windows\Minidump\090614-14468-01.dmp 2 15 9600 295,800 9/6/2014 11:19:22 PM

==============================================================

Windows Event Viewer - Critical Event - I believe this is the BSOD I got today:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 9/11/2014 4:47:27 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Matt-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-09-11T20:47:27.375751400Z" />
<EventRecordID>8979</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Matt-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">25</Data>
<Data Name="BugcheckParameter1">0x20</Data>
<Data Name="BugcheckParameter2">0xffffe001e9f61250</Data>
<Data Name="BugcheckParameter3">0xffffe001e9f61270</Data>
<Data Name="BugcheckParameter4">0x4020003</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>



I have literally no idea what any of this means. I'm desperate to fix it because I keep losing school work. If anyone can help, I'd appreciate it so much. If I'm missing any information that may be helpful to solving this issue, please let me know and I will add it. Thanks in advance! :)
 
The error indicated that windows detected that its data structures are being modified without its consent. So it called a bugcheck to stop the system.

most often this is cause by Malware, bad RAM or RAM settings in BIOS, a bad device driver overwriting memory.

I would do a malwarebytes scan to check for malware,
if I don't find any, I would update the BIOS and run memtest86 to check the hardware for memory issues.

if both of those pass, I would update or remove third party (non microsoft) device drivers starting with updating them from the motherboard vendors website.

if you still have problems, you have to set debug flags with verifier.exe and force windows to bugcheck and name the driver that caused the corruption. (takes some effort, so try the other things first)