Gateway desktop - graphics degraded?

engineco16

Reputable
Sep 19, 2014
2
0
4,510
I do mostly graphic/photo editing on my PC. Graphic display looks 8 bit for the last few months now. Even when uninstalling the Intel drivers the standard VGA driver looks better, but not good. I've tried older Intel versions, nothing changes. I contacted Intel and we went through everything driver related we could think of. I did a fresh Win 7 install yesterday and nothing got better. I should say I've also swapped VGA cable, tried different monitors, no difference.

Could something have failed or gone bad where my PC still works but just screwed up the graphics?

Product: Intel(R)+Core(TM)+Processors+with+Intel(R)+HD+Graphics
Product_id: 3231
OS: Windows 7 Home Premium, 64-bit version*
Survey_opt_in: Yes
System_type: Desktop
System_manufacturer: Gateway*
Motherboard: Gateway DX4840
additional_adapter: None
Processor_type: Intel i3 CPU 550 @ 3.20 ghz
RAM: Other
systemram_other: 8gb
Monitor_Brand: Dell*
Monitor_Model: 2209WA
Non_English_version:
servicepack: Service Pack 1
DirectX_Version: 11
Software_type:
Driver_version: 15.22.58.64.2993
Game_application:
Desktop_Screen_Resolution: 1600 x 900
Desktop Color Depth: True Color (32 bit)
Desktop_Refresh_Rate: 60 Hz

Changes: Graphic driver update 4/14.
driver_report: Intel® HD Graphics (Core i3)

Report Date: 8/6/2014
Report Time[hr:mm:ss]: 15:11:7
Driver Version: 8.15.10.2993
Operating System: Windows 7 Service Pack 1(6.1.7601)
Default Language: English (United States)
DirectX* Version: 10.1
Physical Memory: 8119 MB
Minimum Graphics Memory: 32 MB
Maximum Graphics Memory: 1696 MB
Graphics Memory in Use: 355 MB
Processor: Intel64 Family 6 Model 37 Stepping 5
Processor Speed: 3191 MHz
Vendor ID: 8086
Device ID: 0042
Device Revision: 18

* Accelerator Information *

Accelerator in Use: Intel(R) HD Graphics
Video BIOS: 2017.0
Current Graphics Mode: 1680 by 1050