keyboard and mouse freezing every so often with gigabyte GA-990FXA-UD3

[Adrian Lucke]

my keyboard and mouse keep freezing every so often. I ran memtest86 with no errors, checked my 3 hdd's for errors, and no errors. I have done everything that gigabyte support said to do, with no solution.I have a Gigabyte GA-990fxa-ud3 main board with a FX 8120, 16 gigs corsair ram, 3 hdd's, radeon hd 7770 video card. how can I fix this? I am at my wits end. any input would be appreciated.

 

[spooky2th]

Try downloading then installing all the latest MB drivers, starting with the chipset. You can get them at the Gigabyte web site.

EDIT:
Go here: http://www.gigabyte.us/

Then type the MB model in the search at the top-right. Choose your revision number. The click on the "CPU / Memory Support & Downloads" tab. Select driver then input your OS and the latest drivers will be there to download. You don't need the LAN utility or the SATA RAID/AHCI drivers unless you have a RAID configuration.

 

[alucke72]

I downloaded and installed the latest chipset drivers, and it still does it.

 

[spooky2th]

Do you have your mouse and keyboard plugged into a USB2.0 or a 3.0 port?

 

[alucke72]

Do you have your mouse and keyboard plugged into a USB2.0 or a 3.0 port?

they are plugged into the USB2.0 port.

 

[spooky2th]

Then the new chipset driver should have helped. I would load the USB3.0 drivers too.

EDIT:
I would also make sure the latest GPU drivers are installed too.

Another EDIT:
If you have any of the Gigabyte utilities installed, try removing them.

 

[alucke72]

nothing has helped.

 

[alucke72]

i did it with Win7 Sp1, and its doing it with win 8.1.

 

[spooky2th]

bad motherboard, most likely. If you can borrow some other memory, try that and see if it makes a difference. Other than that, can you RMA the MB?

 

[alucke72]

i am gonna try an RMA the motherboard, as it has a limited 3 year parts warranty

 

[alucke72]

I just sent a RMA request through the Gigabyte RMA website.