Monitor will go to sleep, Keyboard and mouse will stop working, but tower stays awake. Unable to wake up Monitor, Mouse, Etc.

MrsJones1001

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Jan 5, 2015
9
0
4,510
My monitor will say its going to sleep, the keyboard and mouse will stop working but the tower itself will not go to sleep. When it does that I am unable to the monitor, keyboard, or mouse to come back on so I am forced to hard restart my computer. I do remember having a video card error message come up before this issue began. I did go onto the manufacturer's website and do the upgrade but it still does it. Is this my Video card going out? Help!?
 

MrsJones1001

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Jan 5, 2015
9
0
4,510
Im not sure what you mean by a SSD. However, I have gone into my settings told my computer to not go to sleep thinking that may be the issue. So technically it shouldn't even be going to sleep.
 

MrsJones1001

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Jan 5, 2015
9
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4,510


I also tried that as well, the monitor will say it is just going back to sleep
 

Annee123Spencer

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Jan 26, 2015
5
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4,510