Crystaldisk.info returned BAD on new HDD

[alexjp101]

Toshiba Satellite ..Windows 7 x86 .
Crystal disks has returned a "Bad" on a brand new 500Gb spinpoint hard drive. The reason being is Reallocated Sector count....1(current) 1 (Worst) 51 (threshold) 00000000017F (Raw)
Should I be worried?

thnks
Alex

 

[D_Know_WD]

Hi there alexjp101,

You will need to contact the manufacturer's support and RMA the drive as there is no way to fix that. In case you have some data on it, you need to back it up as soon as possible.

Cheers,
D_Know_WD

 

[alexjp101]

Thanks for that. It just seemed that a bad sector count of 1 was very small.

 

[Neur0nauT]

You could always try a scan with a different program to confirm the bad sector, but it appears that an RMA is in order.

 

[alexjp101]

Thanks. You are both right of course. I will return the drive and get a replacement.

regards
Alex

 

[D_Know_WD]

Yeah, you can try another program as well.
The 17F(Raw) value is a hexadecimal number. It should be something like 383(not really sure about this).

D_Know_WD

 

[alexjp101]

The seller is asking "did i initialise the disk". The answer is no . Should I have ? If I do a fresh install of Windows after running diskpart will this solve the problem?

alex

 

[D_Know_WD]

Is this your primary or secondary drive? If it is a new secondary drive, you will need to initialize, partition and format it. Though, I don't think this has much to do with bad sectors.
If it is your primary HDD and you already have Windows installed on it, fresh install will not solve the issue.
You can test it with another tool and see whether you get similar results.

D_Know_WD

 

[alexjp101]

This is the primary hdd with windows installed on it. working well ...apart from the Windows imminent drive failure warning. :¬((

 

[alexjp101]

I am very confused now. I have just replaced the above mentioned disk, formatted another (old ) hdd and done a fresh install of windows on it (same laptop).
Crystall disks is reporting as "Caution" with 100 reallocated sector count. Can someone please explain why 100 reallocated sectors only warrants a "Caution2 whilst on the other hdd 1 warrants a "bad" ?

 

[D_Know_WD]

You should look at the raw values. The numbers over there are hexadecimal. You can convert them to decimal with this: http://www.binaryhexconverter.com/hex-to-decimal-converter

D_Know_WD

 

[alexjp101]

What do the raw values signify? Many thanks for your ongoing help. If I tkae the raw value and convert it to decimal what does that number relate to/

Alex

 

[D_Know_WD]

This is the actual number of bad sectors that were reallocated.(current 1 doesn't mean that there is 1 bad sector)

D_Know_WD

 

[alexjp101]

Thank you so much for all your help. I have just formatted the drive and it will soon be winging its way back. I just hope the replacement is ok :¬))

Alex