Windows 8 won't let me change resolution

[en3rgy_22]

Hi! I'm new to this forum and forgive me if I do something wrong.

Now.. My problem is that I installed Windows 8.1 on my HP G62-a14SL laptop and now I'm having problems with the resolution. It's stuck on 1024x768: the option to change the resolution is greyed out and there's nothing I can do to change it. This laptop comes also with an AMD Mobility Radeon HD5470 GPU and I've installed the latest drivers for it from the AMD website but nothing changed.

I will include some screenshots (sorry for the quality, took them with my phone) and hope you guys will be able to help me out. Thanks in advance!

Screen 1
Screen 2

 

[BSOD BSTD]

monitor resolution for that laptop is (1366 x 768) are their black bars at the left and right hand side of your screen? if not and nothing is distorted then thats the max resolution your display supports

 

[en3rgy_22]

monitor resolution for that laptop is (1366 x 768) are their black bars at the left and right hand side of your screen? if not and nothing is distorted then thats the max resolution your display supports

There are no black bars. Everything is just huge and you can clearly see that it's not the right resolution

 

[BSOD BSTD]

Have a look in the settings in AMD Catalyst (you will have downloaded it with the drivers) have a play around with the settings, specifically scaling options, see if you can change the resolution in there, or if there as option to change aspect ratio to widescreen.

 

[en3rgy_22]

Have a look in the settings in AMD Catalyst (you will have downloaded it with the drivers) have a play around with the settings, specifically scaling options, see if you can change the resolution in there, or if there as option to change aspect ratio to widescreen.

The only resolutions I can choose are lower than 1024x728 (like 800x600). When I go to the software part section of AMD Catalyst it's like it doesn't even recognize the GPU.

 

[BSOD BSTD]

unistall all GPU drivers:

http://www.tomshardware.co.uk/forum/304706-33-completely-uninstall-graphics-drivers-install-ones

and then reboot and reinstall from the website. could be a driver conflict.

 

[en3rgy_22]

unistall all GPU drivers:

http://www.tomshardware.co.uk/forum/304706-33-completely-uninstall-graphics-drivers-install-ones

and then reboot and reinstall from the website. could be a driver conflict.

Tried that several times. Then installed the drivers again but the problem still persists