VIDEO_TDR_FAILURE and DRIVER_IRQL_NOT_LESS_OR_EQUAL BSODs (.dmp files inside)

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empire999

Reputable
Aug 28, 2015
3
0
4,510
Hi.I have ASUS X550LB laptop.

i5-4200U,8GB RAM,NVIDIA GT740M + INTEL HD Graphics 4400

It gives blue screen when i was playing games.VIDEO_TDR-FAILURE and DRIVER_IRQL_NOT_LESS_OR_EQUAL.I updated graphic drivers to latest version.I have Windows 10 Home,all updates installed.I uploaded dumps:

1-)http://www.mediafire.com/download/ccc824mk7hxug65/082715-63546-01.dmp
2-)http://www.mediafire.com/download/e772wice2nq34lg/081615-63046-01.dmp
3-)http://www.mediafire.com/download/bbkgg6jhpxhc49x/082615-19171-01.dmp

Whocrashed reports:

On Thu 8/27/2015 10:38:42 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\082715-63546-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x151ECC)
Bugcheck code: 0x116 (0xFFFFE00048E29010, 0xFFFFF800FFCE1ECC, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 355.60
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 355.60
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 355.60 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

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On Thu 8/27/2015 10:38:42 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF800FFCE1ECC)
Bugcheck code: 0x116 (0xFFFFE00048E29010, 0xFFFFF800FFCE1ECC, 0xFFFFFFFFC00000B5, 0xA)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 355.60
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 355.60
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 355.60 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

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On Wed 8/26/2015 1:14:38 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\082615-19171-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xF1EA7)
Bugcheck code: 0xD1 (0xFFFFD005FB005AB8, 0x2, 0x1, 0xFFFFF800E56F1EA7)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 355.60
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 355.60
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 355.60 , NVIDIA Corporation).
Google query: NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL

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On Sun 8/16/2015 2:41:20 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081615-63046-01.dmp
This was probably caused by the following module: igdkmd64.sys (igdkmd64+0x16550)
Bugcheck code: 0x116 (0xFFFFE0012A32F4C0, 0xFFFFF801C08F6550, 0x0, 0xD)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\igdkmd64.sys
product: Intel HD Graphics Drivers for Windows 8(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: igdkmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation VIDEO_TDR_ERROR

UPDATE 1:I am playing games with INTEL and no BSODs but lower fps.Please help.
 
Solution
your bugcheck were in video but I would also
go here and pick up the newer BIOS, and the newer windows 10 drivers.
you have some drivers from 2009
\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys Thu Jul 02 02:13:26 2009
http://www.asus.com/support/Download/3/516/0/7/qhLS1DjSZLo0v15H/45/

I would also disable the nvidia streaming service to prevent your graphic problem:
the bugcheck was caused because your graphics driver took too long to respond to directx
the graphics driver can get messed up because of streaming issued related to your network controllers.
(just a guess but disable nvidia shadowplay if you are not using it)

0: kd> !error c00000b5
Error code: (NTSTATUS) 0xc00000b5 (3221225653) - {Device Timeout} The...

empire999

Reputable
Aug 28, 2015
3
0
4,510


I disabled Intel but Windows uses VGA.And I have latest version of Intel GPU
 
your bugcheck were in video but I would also
go here and pick up the newer BIOS, and the newer windows 10 drivers.
you have some drivers from 2009
\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys Thu Jul 02 02:13:26 2009
http://www.asus.com/support/Download/3/516/0/7/qhLS1DjSZLo0v15H/45/

I would also disable the nvidia streaming service to prevent your graphic problem:
the bugcheck was caused because your graphics driver took too long to respond to directx
the graphics driver can get messed up because of streaming issued related to your network controllers.
(just a guess but disable nvidia shadowplay if you are not using it)

0: kd> !error c00000b5
Error code: (NTSTATUS) 0xc00000b5 (3221225653) - {Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired.

 
Solution

empire999

Reputable
Aug 28, 2015
3
0
4,510


I already installed newest ATK Package and BIOS.But I disabled NVIDIA Streaming Service now.I will try to play a game.
 
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