Computer Reboots 2 Minutes After Log-on, Critical Kernel-Power, Event ID 41 (Windows 10)

[noobJon]

Every time I've logged into my account on my PC, it has rebooted (without showing any error message or crash screen) after a few minutes or so.

Opening event viewer, it shows event ID 41 at the time of reboot - the event before that is an event ID 6 stating "File System Filter 'FileCrypt' (10.0, ?2015?-?07?-?10T04:14:31.000000000Z) has successfully loaded and registered with Filter Manager." - I have never heard of filecrypt, the other events are all legitimate ones associated with the system booting up.

I have attempted booting in safe mode using msconfig, but that doesn't seem to help. So far, the only thing that works is by switching to an account that's barely used, where the computer runs perfectly well with no crashes.

I suspect a virus, but I haven't downloaded anything dodgy recently, and Avira (free) hasn't found anything either =/

Any help would be greatly appreciated thanks, as I'm really at a loss at what to do!

Also, here's a link for a video taken of the reboot happening, as well as all open processes/services: https://www.dropbox.com/s/4z5nx9w018d3xba/Computer%20Reboot.mp4?dl=0

Specs:
CPU: AMD A8-6600K @ 3.9 Ghz
RAM: 8GB, 1 stick novatech 4GB, 1 stick HyperX fury 4GB (both 1600Mhz)
GPU: MSI R7 260 1GB GDDR5 (OC)
PSU: Jeantech 430W (not best make, but has been reliable for quite some time)
HDD: 1TB Western Digital "Green"
MOBO: Some Gigabyte FM2+ mATX cheapo board, can't remember exact name

 

[johnbl]

filecrypt is a new windows 10 service (it is required so don't disable it or your system will not boot)
located in the file c:\windows\system32\drivers\filecrypt.sys

you need to find out why your disk drive has a 3 second response time, It is pegged out at 100% and most likely the source of the reboot.

got to task manager, performance tab, at the bottom click on open resource monitor.
in resource manager open the disk tab and look at the disk activity.
my windows 10 has 3 or 4 process with disk activity and about 11 -15 open files
totals of about 10k reads per second and about 60k writes per second.

looks like mostly log files and google chrome files.

 

[noobJon]

got to task manager, performance tab, at the bottom click on open resource monitor.
in resource manager open the disk tab and look at the disk activity.
my windows 10 has 3 or 4 process with disk activity and about 11 -15 open files
totals of about 10k reads per second and about 60k writes per second.

Thanks very much for your reply, I feel like I can maybe start to fix this...

OK, so I have done this on both accounts - my main one that reboots, and the new one that doesn't.
Something interesting has started happening the last 3-4 times it's rebooted, the screen goes all glitchy right before it reboots:
https://www.dropbox.com/s/3hxbootsznu885v/VIDEO0041.mp4?dl=0

And this is what the disk activity is like on the new account (no crashing at all, as far as I can tell it's completely stable):
https://www.dropbox.com/s/0ekh058ck13tvl3/VIDEO0043.mp4?dl=0

Any ideas/ see anything wrong? Thanks in advance

 

[johnbl]

video of the first failure looked like graphics corruption you would get with a overheated graphic card or a overclocked CPU. It is common for a overheated GPU to pull too much power from the PCI/E bus and result in the motherboard logic reset of the CPU. (no bluescreen, just a reset, If you have a good power supply it may just go to a blank screen, cheaper power supplies just reset and start booting again.)

I would still be looking at your western digital drive and why it was running so slow. I would be looking for a firmware bug in the drive related to power management.

I guess there were issues with the firmware where it would try to park it heads every 8 seconds. (in the last video your disk response time was over 4 seconds)

I would look into running the tool and finding out your drives firmware version and maybe turn off the feature.
here is the tool:
http://support.wdc.com/product/download.asp?groupid=609&sid=113

here is some info from people talking about the problem and how to fix it.
from the text:
"WDIDLE3.EXE" with no parameters will show the current head parking time - you can use " WDIDLE3.EXE /D" to disable parking.
more info:
http://www.storagereview.com/how_to_stop_excessive_load_cycles_on_the_western_digital_2tb_caviar_green_wd20ears_with_wdidle3


I would fix this problem first and get your drive responding correctly, then work on the reason your machine power cycles.

got to task manager, performance tab, at the bottom click on open resource monitor.
in resource manager open the disk tab and look at the disk activity.
my windows 10 has 3 or 4 process with disk activity and about 11 -15 open files
totals of about 10k reads per second and about 60k writes per second.

Thanks very much for your reply, I feel like I can maybe start to fix this...

OK, so I have done this on both accounts - my main one that reboots, and the new one that doesn't.
Something interesting has started happening the last 3-4 times it's rebooted, the screen goes all glitchy right before it reboots:
https://www.dropbox.com/s/3hxbootsznu885v/VIDEO0041.mp4?dl=0

And this is what the disk activity is like on the new account (no crashing at all, as far as I can tell it's completely stable):
https://www.dropbox.com/s/0ekh058ck13tvl3/VIDEO0043.mp4?dl=0

Any ideas/ see anything wrong? Thanks in advance

 

[IQ11110002]

Go into settings, click system, advanced system settings, start up and recovery, turn off automatic restart under system failure.
Won't solve whatever problem you are having, But it may give you enough time to find out what the hell it is before it reboots all the time!

 

[fireclaw20]

Has a permanent solution been found? As I'm having the same exact problem here.