- Jul 23, 2014
- 64
- 0
- 10,630
sorry for length trying to give as much info as you will need
so my moms new pc she just got a month ago.(nothing installed other then windows itself, office, adobe suite, and steam so no real chance for viruses yet) it was working perfectly for the whole month and now is all messed up.
so first she called me into the room because when she tried to open pdfs they would not open and acrobat was not starting.
i had her restart as we all know it fixes 50%+ of issues
when it restarted(don't know if these issues were around before restart and were just missed) now the windows icon does nothing when clicked. when she went to copy files to a flash drive to bring with her the computer acted crazy slow. windows explorer keeped going in and out of not responding. cheackd task manager and nothing was using anything above 10%.
it would only go slow if you went from highlighting one image to highlighting another img file.
it would seam like it froze for 3 mins or so.
I ran a check disk on the hard drive and restarted this fixed the slow files issue
but the start button still did not work.
and now you cant even type in the cortona search bar.
and pdfs still dont open.
i stoped everything that ran at startup and still
i ran a repair on adobe install.
I checked all the drivers and not one was out dated.
i checked for system updates and there were none.
I googled the issue and only thing that came up was an issue when the beta first came out that the only way to fix was a fresh install of windows 10 wich id like to avoid.
file explorer does take longer to open then it should but still in a couple seconds
i just ran systumfile check in cmd
it said it found some corruption but could not fix and told me to look at log file
i will post that log file in one second for you
sorry for crazy long post but can anyone please help?
so my moms new pc she just got a month ago.(nothing installed other then windows itself, office, adobe suite, and steam so no real chance for viruses yet) it was working perfectly for the whole month and now is all messed up.
so first she called me into the room because when she tried to open pdfs they would not open and acrobat was not starting.
i had her restart as we all know it fixes 50%+ of issues
when it restarted(don't know if these issues were around before restart and were just missed) now the windows icon does nothing when clicked. when she went to copy files to a flash drive to bring with her the computer acted crazy slow. windows explorer keeped going in and out of not responding. cheackd task manager and nothing was using anything above 10%.
it would only go slow if you went from highlighting one image to highlighting another img file.
it would seam like it froze for 3 mins or so.
I ran a check disk on the hard drive and restarted this fixed the slow files issue
but the start button still did not work.
and now you cant even type in the cortona search bar.
and pdfs still dont open.
i stoped everything that ran at startup and still
i ran a repair on adobe install.
I checked all the drivers and not one was out dated.
i checked for system updates and there were none.
I googled the issue and only thing that came up was an issue when the beta first came out that the only way to fix was a fresh install of windows 10 wich id like to avoid.
file explorer does take longer to open then it should but still in a couple seconds
i just ran systumfile check in cmd
it said it found some corruption but could not fix and told me to look at log file
i will post that log file in one second for you
sorry for crazy long post but can anyone please help?
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