Frequent random BSODs on Windows 10 Pro

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J

JRum

Reputable
Nov 2, 2015
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4,510
Hi. I'm getting random BSODs on my Windows 10 Pro. I have a custom built PC, ran Memtest got no problems, changed my graphics card etc. and I still get the errors. It happens when I use Chrome, sometimes when i power off the system, before i sign in or just after signing in. It happens also when i do nothing and my pc is just idling.
Here are some of the last minidumps:
http://1drv.ms/1l4seIU

Any suggestion is welcome!
Thanks
 
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Laptop_Nerd

Laptop_Nerd

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Aug 28, 2015
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Hi,

Please do try these steps that may help in resolving the issue.
- Go to Device Manager and uninstall the graphics driver.
- Open Programs and Features and uninstall anything related to your graphics card.
- Download and install the latest driver there is from the manufacturer site.
NVIDIA: nvidia.com/download/index.aspx
AMD: http://support.amd.com/en-us/download
- Reboot your PC for all the changes to take effect.
 
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J

JRum

Reputable
Nov 2, 2015
9
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4,510
Hi. I tried that, I have ati r9 270x. Tried the latest drivers, even betas and nothing changed. Had bsods with different cards, so it can't be that. Even did a clean install of Windows.
 
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RussK1

RussK1

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Apr 15, 2011
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On Mon 11/2/2015 5:29:34 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\110215-4031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13E430)
Bugcheck code: 0xEF (0xFFFFE00169B93840, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Click to expand...

Virus
 
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J

JRum

Reputable
Nov 2, 2015
9
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4,510



hi. I formatted both hard drives before installation of Windows because I had the same problems on Windows 8. I have AVG Internet security installed and found no virus, also ran windows defender and no viruses. Even tried swapping hard drives, i would install windows on one drive and leave the other one disconnected and vice-versa, and still getting bsods.

 
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J

JRum

Reputable
Nov 2, 2015
9
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4,510
My specs:
Motherboard msi h87m-g43
Ram Patriot black mamba 8GB 1600
Samsung ssd 120GB + wd 1tb blue hdd
Graphics Asus r9 270
Processor Intel i5 4570
 
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RussK1

RussK1

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Apr 15, 2011
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New OS same problem indicates hardware despite to the contrary. Next I would suspect memory... XMP profile set for DRAM in bios?

Note: Having 2 anti-virus programs isn't a good idea. They fight over the same resources... disable one or the other. I believe Bitdefender offers a free 6 month trial for internet security and I find it to be good. AVG IMO is meh...

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Mon 11/2/2015 8:39:50 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\110215-4031-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13E430)
Bugcheck code: 0x1A (0x41793, 0xFFFFF68000025900, 0x11B, 0x11A)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 11/2/2015 8:24:03 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\110215-3890-01.dmp
This was probably caused by the following module: netio.sys (NETIO+0xE03B)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801C7D7E03B, 0xFFFFD000262B0C60, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 11/2/2015 5:29:34 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\110215-4031-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13E430)
Bugcheck code: 0xEF (0xFFFFE00169B93840, 0x0, 0x0, 0x0)
Error: CRITICAL_PROCESS_DIED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a critical system process died.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 10/31/2015 10:18:36 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\103115-3890-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13E430)
Bugcheck code: 0x139 (0x3, 0xFFFFD00024CF25A0, 0xFFFFD00024CF24F8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 10/31/2015 7:25:42 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\103115-4062-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x13E430)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800B3EC741C, 0xFFFFD000213DEE20, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Click to expand...
 
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J

JRum

Reputable
Nov 2, 2015
9
0
4,510



hi. i do have only one antivirus enabled, i just meant that i tried both and no one detected anything.
i have xmp disabled as default in bios, but if i enable it it's at 9-9-9-24 and 1,5V at 1600mhz.
i added a few new minidumps: http://1drv.ms/1l4seIU
 
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RussK1

RussK1

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Apr 15, 2011
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J

JRum

Reputable
Nov 2, 2015
9
0
4,510


everything is up to date, i also regulary update windows. It can happen at any time, when browsing the internet, writing a document, when i leave it idling and only desktop is shown, sometimes immediatly after logging in etc. sometimes days go by without any bsod and sometimes i get multiple a day.
 
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J

JRum

Reputable
Nov 2, 2015
9
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4,510


I didn't, but i installed it now. What do you want to know?
 
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InfernoxCJC

InfernoxCJC

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Sep 21, 2014
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10,690
I didn't want you to install them, I wanted to know if you had them installed - my fault for not being precise so apologies for that.

GPU monitoring software has been causing crashes for some people using recent NVIDIA Display Drivers due to a bug in the drivers themselves.

Besides. I just realised that I am an idiot and you have an AMD GPU not NVIDIA.

Did you try uninstalling both pieces of Anti-Virus software?

When you did your Driver re-install, did you use something like Display Driver Uninstaller (DDU) or just the normal Control Panel method?
 
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RussK1

RussK1

Splendid
Apr 15, 2011
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Check 2d idle clock rates for the R9 270... does the memory drop to 150MHz? If so, that's low. I have a similar system (all AMD) with the 7870GHz (same as the R9 270) and idle 2d clocks drop really low. In fact, my daughter plays Sonic Dash and Crossy Road from the windows store and both games artifact like there's no tomorrow but as soon I either run an extended display and/or run a benchmark (both force 3d clocks) and artifacts disappear. Playing Candy Crush is a no go and causes BSOD every time...

My belief is that it's a bug in AMD drivers for the Pitcairn GPU (7870/R9 270) and allowing the 2d clocks to drop too low.

My 7870 is locked and am unable to force higher 2d clocks but I suggest you use Afterburner and set up a profile and force 2d clocks at say 500/900MHz and see if the issues go away...

Mine (actually the families) with crappy AMD drivers 15.7.1 AND newest beta, You can see I initiated a crash to configure a complete memory dump for detailed analysis to try and get to the bottom of it. Most of these were located in the Watchdog folder... I had many more recent ones but deleted them because they were taking up so much space...

At this point I don't care, I'll soon remove the 7870, take it outside and take a bat to it.

computer name: SHANNON
windows version: Windows 10 , 10.0, build: 10240
windows dir: C:\WINDOWS
Hardware: ASUSTeK Computer INC., M4A88TD-V EVO/USB3
CPU: AuthenticAMD AMD Phenom(tm) II X4 965 Processor AMD586, level: 16
4 logical processors, active mask: 15
RAM: 8589049856 total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

You have performed a crash dump test. The test succeeded and the crash dump file was properly written out.

On Thu 11/5/2015 9:08:09 PM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: Unknown (0xFFFFFFFFC0000005)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8038107B244, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: KMODE_EXCEPTION_NOT_HANDLED



On Thu 11/5/2015 2:07:44 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\110515-6906-01.dmp
This was probably caused by the following module: rspcrash64.sys (rspCrash64+0x108B)
Bugcheck code: 0xDEADDEAD (0x0, 0x0, 0x1938826B, 0x3C2A58ED)
Error: MANUALLY_INITIATED_CRASH1
file path: C:\WINDOWS\system32\drivers\rspcrash64.sys
product: WhoCrashed
company: Resplendence Software Projects Sp.
description: Resplendence WhoCrashed Crash Dump Test
Bug check description: This indicates that the user deliberately initiated a crash dump from either the kernel debugger or the keyboard.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.



On Fri 10/23/2015 6:04:29 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20151023-1404.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCD78)
Bugcheck code: 0x141 (0xFFFFE001A38CE010, 0xFFFFF800A8D9CD78, 0x0, 0x1884)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Thu 10/22/2015 11:38:56 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20151022-1938.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCC54)
Bugcheck code: 0x141 (0xFFFFE000405794C0, 0xFFFFF801C2CCCC54, 0x0, 0x814)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Thu 10/22/2015 9:25:40 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20151022-1725.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCC54)
Bugcheck code: 0x141 (0xFFFFE00040F154C0, 0xFFFFF801C2CCCC54, 0x0, 0x1A3C)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Thu 7/30/2015 6:28:37 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20150730-1428.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF801C135CC9C)
Bugcheck code: 0x141 (0xFFFFE000EB904010, 0xFFFFF801C135CC9C, 0x0, 0x950)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Fri 7/17/2015 5:29:46 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20150717-1329.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8015B248848)
Bugcheck code: 0x141 (0xFFFFE0001DFB8290, 0xFFFFF8015B248848, 0x0, 0x13D4)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR



On Mon 6/22/2015 4:30:06 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\WD-20150622-1230.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF801BA284848)
Bugcheck code: 0x141 (0xFFFFE001634CB010, 0xFFFFF801BA284848, 0x0, 0x82C)
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
Click to expand...
 
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TastyTeo

TastyTeo

Distinguished
Dec 5, 2010
33
0
18,540


Hey there, BSOD's might not be a case of virus always, mine was BSODing while the pc was dusty,

Try to remove the RAM, clean them up, clean the inputs and put them back in, also get your whole PC air blown with some kind of hairdrier or compressed air, (go it to some local gas station or something)

So apart from software stuff try cleaning it up

Hope it helped!
 
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J

JRum

Reputable
Nov 2, 2015
9
0
4,510


hi. Yes, i heard that this could be an issue, but after installing Afterburner i can only change Power limit, core clock, memory clock and fan speed. So at the low end it's still 150mhz. Do you know how to increase it?
Also here are 6 new minidumps :)
http://1drv.ms/1l4seIU
Thanks!
 
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RussK1

RussK1

Splendid
Apr 15, 2011
6,336
0
25,960
In Afterburner there is a profile section. I'd suggest to start there on modifying 2d clock rates. If that's not doable (like in my case) you could possibly use RadeonPro.

Alternatively you could try RBE and ATIWinFlash if you are confident.

There are plenty of guides via Google.

I'd also suggest getting a cheap card (GT210) to test with and confirm it's the R9 270 and Windows 10 Radeon drivers...

Good luck!
 
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