USB mouse and keyboard only working in bios

[Henstergamer523]

Hi
My PC was working fine until today.
Now when I boot up the lights on my razor keyboard illuminate but when it gets past the bios the lights turn off.
When the login screen for w10 comes up I can't login because both the keyboard and mouse are not responding.
They work fine in the bios. I am using a custom built PC (a88x-gamer MOBO) and a corsair m65 mouse with a razer black widow 2015 keyboard and running Windows 10

Please help I am about to RAGE

 

[glitchmaster0001]

check the connectivity of the keyboard and try a different USB port and see if that helps or fixes the issue

 

[Henstergamer523]

I have tried multiple use ports. How do I check connectivity?. The kb and mouse works in the bios but not in Windows.

 

[glitchmaster0001]

I have tried multiple use ports. How do I check connectivity?. The kb and mouse works in the bios but not in Windows.

what version of windows are you using home or pro? maybe somehow the drivers for the keyboard you got somehow went corrupt and windows was unable to recognize it. BIOS checks everything that is plugged in and working in the computer. BIOS doesn't see drivers for the components, only the OS does so it seems like you have a driver issue. have you tried a different keyboard?

 

[Henstergamer523]

Tried all the keyboards I could find

 

[Henstergamer523]

I'm not sure what version I'm using of Windows
I bought 8 upgraded to 8.1 then to 10

 

[glitchmaster0001]

I'm not sure what version I'm using of Windows
I bought 8 upgraded to 8.1 then to 10

did the keyboard work before you upgraded to windows 10? because ive heard from alot of people that windows 10 has a lot of driver issues.

 

[Henstergamer523]

It was working fine.
The only thing I did last night was uninstall AMD Catalyst Control because I needed to install a new version. Uninstalling requires a restart.

 

[glitchmaster0001]

It was working fine.
The only thing I did last night was uninstall AMD Catalyst Control because I needed to install a new version. Uninstalling requires a restart.

do you think you can do a system roll back to before you had keyboard issues? for example 2 days?

 

[Henstergamer523]

How would I do that? I can't even get into Windows.

 

[Henstergamer523]

Would clearing the CMOS help?

 

[glitchmaster0001]

How would I do that? I can't even get into Windows.

sorry my bad i didnt realize you had a password on your computer. silly me for not reading the question correctly but if you didnt have a password then you could go to settings or just search up system restore in the search bar then roll your computer back to the desired time

 

[Henstergamer523]

Hmmm

 

[Henstergamer523]

Is there a way that I can clear the drivers from windows and then get windows to reconfigure them like a new device?

 

[glitchmaster0001]

Is there a way that I can clear the drivers from windows and then get windows to reconfigure them like a new device?

the only way i know is to either A: system rollback B: plugging it in a different port. or C: reinstall windows. D: going to device manager and manually deleting drivers. This is puzzling me too id say wait for more people to comment their solutions as im a self taught rookie in computer solutions

 

[Henstergamer523]

Hmm could I try a ps2 mouse and/or kb?

 

[glitchmaster0001]

Hmm could I try a ps2 mouse and/or kb?

yes you can and its not bad of an idea to do so if you can log in you can then do a system rollback

 

[Henstergamer523]

I will get a ps/2 mouse

 

[Henstergamer523]

If that fails could I make a Windows recovery disk and boot from that?

 

[glitchmaster0001]

If that fails could I make a Windows recovery disk and boot from that?

you could plug in your windows disk and click on repair instead of install then you might have the option of system rollback

 

[Henstergamer523]

I upgraded from Windows 8 to Windows 10 (so I only have Windows 8 disk)

 

[glitchmaster0001]

I upgraded from Windows 8 to Windows 10 (so I only have Windows 8 disk)

oh but still the windows 8 disk should have a repair option and also a rollback option

 

[Henstergamer523]

I borrowed a PS2 Kb and mouse. They work but all my USB drivers have error 39.

 

[glitchmaster0001]

I borrowed a PS2 Kb and mouse. They work but all my USB drivers have error 39.

so were you able to repair it?

 

[Henstergamer523]

yes