Dell laptop stuck in a loop when resetting

[renoquakesfan]

Hi, so I went through the steps described here http://www.laptopmag.com/articles/reset-windows-10-pc and now its been stuck on a screen that says "Installing Windows" at the top with a percentage and circle in the middle and a note at the bottom that it's installing features and drivers. However, it has been doing this for two full days now. It comes back up at 64%, goes to 100%, restarts, then goes through the same thing. Is this normal or is something wrong? Any help would be very appreciated. I have a Dell laptop and no error messages come up at any time. Thank you!

 

[Lutfij]

Have you tried using sfc / scannow? Likewise have you tried working with safe mode to get into a system restore point?

If you don't already have one now's a good time to create a bootable usb/dvd drive for Windows 10.