New MSI Laptop - multiple random crashes and bsods

99nirc99

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Aug 26, 2014
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18,510
Hello. Recently (About a week ago) I purchased a new msi gaming laptop - ge62 2qf.
On my very first boot, I got a BSOD (Can't remember which one). Since then, I got tons of random BSODS such as PAGE_FAULT_IN_NONPAGED_AREA, DRIVER_IRQL_LESS_OR_EQUAL and many more which I can't remember right now.

Most of the BSODS are happening on boot up, before windows starts, but I do get some of them while already using the computer. I already downloaded every driver listed on the product site:
http://www.msi.com/product/notebook/support/GE62-2QF-Apache-Pro-5.html#down-driver&Win10 64

I installed everything on the drivers tab, did not install BIOS or Firmware.
I also randomly get these messages at startup:
https://drive.google.com/file/d/0B8QQDyLB-9TSRHNKeTQzbDlYTGI3cVhKTGIzams4MjFpTkdF/view?usp=sharing

https://drive.google.com/file/d/0B8QQDyLB-9TSbWcyWHV5TlZTSTNlR19Jc1I5cEVYdmpPR3dN/view?usp=sharing

Please note that while these errors have specific files, they mostly tend to occur with different files (Just like the bsods). I tried reinstalling Windows 10 with a clear installation from a DVD, but it did not help.

It's also important to note that while the laptop is new and I can go to the store where I purchased it,
I prefer not doing so because I'm only home on the weekends, and during the week I don't even have internet access,
And it would highly prefer solving it on my own than not having the laptop for a few weeks.

Thank you very much for reading, and sorry for my poor English.

EDIT: Just got a SYSTEM_SERVICE_EXCEPTION (win32kbase.sys)
 

99nirc99

Distinguished
Aug 26, 2014
22
0
18,510


Bump, I'm only home for the weekends and then I don't have internet access. I would like to solve the problem.