HGST 5TB drive loud and makes sound every few seconds - normal?

[nedghe]

So normally I buy 4 TB Seagate drives (5900rpm) to save my data. Now I got a reasonable deal via Black Friday for a Hitachi HGST Deskstar NAS (hdn726050ale610) 7200rpm.

I have it running and did some testing with HD Tune Pro and I don't know if this behavior is normal for this (or similar HGST drives):
- When using the random access benchmark the drive is loud. I can barely hear my seagates during that test but this one is loud and shakes the whole drive.
- Additionally I hear and can feel like "bumps" every 5 seconds or so. (It's not the clicking sound you hear when the HDD is broken).
- The disk "does something" like every few seconds that I can hear, but there is absolutely no disk access going on from Windows (this happened even when the disk was not even initialized).
- Because of this(?) it is as 43°C whereas all other drives are ~30°C.

But HD Tune Pro did not show any errors on the disk when doing a full disk scan and SMART values are perfectly fine.
Are there tools that write a few TB test data and check it afterwards?

Anyone has experience with those/similar drives? Is this normal?

 

[Y0GI]

That much noise does not seem normal.

D/L Hitachi DFT (Link) (Drive Fitness Test) and test the HDD for starters.

If the DFT does not find any problems, contact HGST Tech Support (Link) and see what they recommend.

Yogi

 

[Kirk_5]

So normally I buy 4 TB Seagate drives (5900rpm) to save my data. Now I got a reasonable deal via Black Friday for a Hitachi HGST Deskstar NAS (hdn726050ale610) 7200rpm.

I have it running and did some testing with HD Tune Pro and I don't know if this behavior is normal for this (or similar HGST drives):
- When using the random access benchmark the drive is loud. I can barely hear my seagates during that test but this one is loud and shakes the whole drive.
- Additionally I hear and can feel like "bumps" every 5 seconds or so. (It's not the clicking sound you hear when the HDD is broken).
- The disk "does something" like every few seconds that I can hear, but there is absolutely no disk access going on from Windows (this happened even when the disk was not even initialized).
- Because of this(?) it is as 43°C whereas all other drives are ~30°C.

But HD Tune Pro did not show any errors on the disk when doing a full disk scan and SMART values are perfectly fine.
Are there tools that write a few TB test data and check it afterwards?

Anyone has experience with those/similar drives? Is this normal?

I'm having the same issues did you ever figure it out?

 

[dorolucian]

Same here, infernal sound.