error 0x80070003 when trying to install basic windows 10 apps (calculator, pictures)

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derder1167

Reputable
Sep 13, 2014
40
0
4,540
It happenned since I upgraded to the major windows 10 update then downgraded because it was causing problems with my video drivers. when I click on install, it downloads a few megabytes, then tries to install the app, and finally it tells me that the intallation failed. I've tried everything in the windows support section and now I'm clueless to what should I do. Can anyone help me?
 
Solution
Run this:

https://support.microsoft.com/en-us/kb/910336

If that doesn't fix it.

Reinstall your original OS, then do Win 10.

It wasn't Win 10 causing problems with your video drivers, it was your video drivers causing problems with Win 10.

After you have 10 installed, go through all your drivers and update them if they have a Win 10 edition. The graphics driver is the most important.

If it's a laptop get them from the manufacturer, if it's a desktop get them from the manufacturer of each individual part.

Bill

W Fallon

Reputable
Dec 4, 2015
286
0
5,160
Run this:

https://support.microsoft.com/en-us/kb/910336

If that doesn't fix it.

Reinstall your original OS, then do Win 10.

It wasn't Win 10 causing problems with your video drivers, it was your video drivers causing problems with Win 10.

After you have 10 installed, go through all your drivers and update them if they have a Win 10 edition. The graphics driver is the most important.

If it's a laptop get them from the manufacturer, if it's a desktop get them from the manufacturer of each individual part.

Bill
 
Solution

rajeshmehetha

Commendable
Jan 11, 2017
3
0
1,510
Follow these steps to fix Windows 10 Update error 0x80070002 or 0x80070003

Step 1: Windows Service Checklist:

Open Windows services.msc, check the following services status (If it is different set it to the recommended settings)
view

Disable any third party antivirus applications, as it may block the Windows 10 upgrade process.

Step 2: Reset Windows updates:

Resetting windows updates, in this step we will clean up old failed updates that have been saved in the computer, let start by first disabling the windows update service.

Disable Windows update service and stop the service
Now open Run command and type %windir%
Check for Software distribution folder delete the folder. (If it fails restart the computer, then try deleting it)
In Run command window type “cleanmgr” to launch disc cleanup to clean old junk files.
Restart the windows update service set it Automatic. Once completed, the windows upgrade error code 80070002 should be resolved. Try the upgrade now. Still unlucky, get in touch with us or proceed to next step

Step 3: Dism/Readiness Tool

This step is to fix core Operating system files that are corrupted and is affecting the Windows 10 upgrade and causing the error. Most of the cases running the tool or the command will fix the corrupted files, there are cases where some stubborn files remain. We can assist you in repairing them manually, post the log to us so we can check and revert back to you.

Depending on the OS, you have to choose proper tools,
For Windows 8 and higher use the following command in elevated command prompt.
Dism /Online /Cleanup-Image /ScanHealth



For windows 7: Download and run windows update readiness tool

https://www.microsoft.com/en-in/download/details.aspx?id=20858 –X64

https://www.microsoft.com/en-in/download/details.aspx?id=3132 – X86



Check the logs for the above tools in the following location
%windir%/logs/cbs

Post the log for further steps.

Please refer to this link for more info :

http://www.msofficelivesupport.com/windows-update/windows-10-update-error-0x80070002-or-0x80070003/
 
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