[BSOD system service exception] Please help nothing is working.

[EnjoyTroll]

Hi I am not sure what information is need to help fix this issue but creating a post is my last resort I have tried many fixes for this issue but I have yet to find one that works for me....I am running windows 10 version 1511. The blue screens started a week ago with nothing changed to machine it is a clean install of windows 10 from Mid November, I had some graphics driver issues which was a known issue with Nvidia and still are with the kernal crashing but that seems to have stopped in the newer drivers.

I have so far tried to run in safe mode which does work sometimes with no crashing and other times crashes like in normal desktop mode. the crashing is random sometimes the PC will run for hours no problem and then once it BSOD's it wont run stable for at least 10 resets then runs fine again for a few hours.....Hmmmm.

I have found out that out of date drivers can be an issue with this so I have checked device manager and nothing is showing up as out of date however I have seen some people have issues with running WIFI cards which I also do us which I at the time believed to be causing the issues however I have removed this device from the PC and removed the out of date drivers which I thought would have fixed this and still nothing I still have the same issue. I have done a reg clean on Ccleaner to make sure all the leftovers were gone and they are so I am not sure what else could be the issue with the machine and it BSOD at random times.

I had installed a new stick of RAM to the machine not that long ago as well end of November time (Before this I had no issues of BSOD)......Which I then thought could be causing the issue as I understand that such things like ram can be and issue with crashing however I have removed the new stick and this issue still happens so this could be "possibly" ruled out as well.

I was able to boot into safe mode and save the mini dump files from one of the last logs when crashing however it has sins crashed again but with different errors as it seems to do once it starts to crash the first time it will crash 2 to 3 times before it will boot correctly.

I have run a sfc /scannow and this come back clean with no errors, I have also done virus scans and malware scans.

Below is all the information I have got from the machine.

My current specs of PC:
AMD FX 8350
GTX 980 (Latest drivers out)
asus crosshair formula-z with bois drivers (2101)
X2 1TB harddrives
250GB ssd sandisk

Event logger info 1:
Log Name: System
Source: EventLog
Date: 08/01/2016 11:00:54
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-GM26V91
Description:
The previous system shutdown at 10:56:05 on ?08/?01/?2016 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-01-08T11:00:54.478567100Z" />
<EventRecordID>14355</EventRecordID>
<Channel>System</Channel>
<Computer>DESKTOP-GM26V91</Computer>
<Security />
</System>
<EventData>
<Data>10:56:05</Data>
<Data>?08/?01/?2016</Data>
<Data>
</Data>
<Data>
</Data>
<Data>16</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>E0070100050008000A00380005008901E0070100050008000A003800050089013C0000003C000000010000003C00000000000000B00400000100000031050000</Binary>

</EventData>
</Event>

Event logger 2 was after a reboot:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 08/01/2016 11:00:50
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: Audit Failure,??
User: SYSTEM
Computer: DESKTOP-GM26V91
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-01-08T11:00:50.734755200Z" />
<EventRecordID>14362</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-GM26V91</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff802706a46e4</Data>
<Data Name="BugcheckParameter3">0xffffd00021467540</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

I have the links to download the following event logger information and Dump files from crash:
https://filetea.me/t1sQgsEHbt1R2xqxxCqOxLAbQ
https://filetea.me/t1sPJ4UvqnkSxOaoizPlrtQhw
https://filetea.me/t1sTe0BXncpQMeqaMUcdYXDcA
https://filetea.me/t1sVAB3EagrSbi2grMgJh5NSg
----------------------------------------------------------------
If this link does not work try these maybe:
http://www.filedropper.com/010816-16343-01
http://www.filedropper.com/010816-8218-01
http://www.filedropper.com/11am
http://www.filedropper.com/1056bsodreport

Thanks for looking and I hope someone out on here can help me with this issue I know it's a lot to read but this should be enough to start with not to many questions.

 

[johnbl]

overall, the most direct cause of the error is going to be the SATA driver.
------------
well, I looked at the first memory dump. It was cause because a table that maps the contents of your RAM to the location where the data is swapped to (pagefile.sys virtual memory) Has been corrupted. It was detected when the system tried to clean up some space in memory.

there can be several reasons for this.
first you have to suspect your SATA controller driver.
asstahci64.sys Tue Jun 16 20:36:23 2015
It looks new but it is the generic version that microsoft put in the windows build.
you motherboard provides a custom version that shipped right after windows 10 shipped.
https://www.asus.com/us/Motherboards/CROSSHAIR_V_FORMULAZ/HelpDesk_Download/
select windows 10 64 bit and install the SATA driver dated 9/21/20015
you will also want to install the audio driver to prevent data corruption issues.

you are on version behind on the BIOS the change log indicates USB fixes. You might just pick it up to prevent future issues.

The first thing to do would be to remove your overclocking driver
RTCore64.sys (RivaTuner or EVGA Precision or MSI Afterburner)

you also have a driver that might corrupt memory, it is a custom asus driver that overrides the USB ports maximum power settings so that they can charge apple devices at at twice the max power rate than the specs for USB allow.
IE remove: AiChargerPlus.sys Wed Apr 18 18:17:35 2012 if you don't charge Apple devices via your PC USB port. The driver tends to cause memory corruption problems.

also since the actual return code was 0xc0000005 you will want to update the BIOS to the current version or reset it to defaults and run memtest on its own boot device.
if it works ok then you have to debug windows drivers, if it fails you know the problem is in the bios memory timings or the actual hardware (RAM, or motherboard)

machine info:
BIOS Version 2101
BIOS Release Date 04/17/2014
Manufacturer ASUSTeK COMPUTER INC.
Product CROSSHAIR V FORMULA-Z
Version Rev 1.xx
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8eh - 1.4V
External Clock 200MHz
Max Speed 4500MHz
Current Speed 4500MHz

memory looks like (2) 4GB 1333Mhz in banks 1 and 3
confirm you put the memory in the recommended slots for your motherboard.
Generally the slot pair that are the closest to the CPU for best results.

 

[EnjoyTroll]

overall, the most direct cause of the error is going to be the SATA driver.
------------
well, I looked at the first memory dump. It was cause because a table that maps the contents of your RAM to the location where the data is swapped to (pagefile.sys virtual memory) Has been corrupted. It was detected when the system tried to clean up some space in memory.

there can be several reasons for this.
first you have to suspect your SATA controller driver.
asstahci64.sys Tue Jun 16 20:36:23 2015
It looks new but it is the generic version that microsoft put in the windows build.
you motherboard provides a custom version that shipped right after windows 10 shipped.
https://www.asus.com/us/Motherboards/CROSSHAIR_V_FORMULAZ/HelpDesk_Download/
select windows 10 64 bit and install the SATA driver dated 9/21/20015
you will also want to install the audio driver to prevent data corruption issues.

you are on version behind on the BIOS the change log indicates USB fixes. You might just pick it up to prevent future issues.

The first thing to do would be to remove your overclocking driver
RTCore64.sys (RivaTuner or EVGA Precision or MSI Afterburner)

you also have a driver that might corrupt memory, it is a custom asus driver that overrides the USB ports maximum power settings so that they can charge apple devices at at twice the max power rate than the specs for USB allow.
IE remove: AiChargerPlus.sys Wed Apr 18 18:17:35 2012 if you don't charge Apple devices via your PC USB port. The driver tends to cause memory corruption problems.

also since the actual return code was 0xc0000005 you will want to update the BIOS to the current version or reset it to defaults and run memtest on its own boot device.
if it works ok then you have to debug windows drivers, if it fails you know the problem is in the bios memory timings or the actual hardware (RAM, or motherboard)

machine info:
BIOS Version 2101
BIOS Release Date 04/17/2014
Manufacturer ASUSTeK COMPUTER INC.
Product CROSSHAIR V FORMULA-Z
Version Rev 1.xx
Processor Version AMD FX(tm)-8350 Eight-Core Processor
Processor Voltage 8eh - 1.4V
External Clock 200MHz
Max Speed 4500MHz
Current Speed 4500MHz

memory looks like (2) 4GB 1333Mhz in banks 1 and 3
confirm you put the memory in the recommended slots for your motherboard.
Generally the slot pair that are the closest to the CPU for best results.

Thank you ever such a lot for getting back to me It is so much more helpful to have someone who understands these kind of errors on machines and what could be causing them. I have done the following so far from the suggested fixes for my issue and I have also done one extra my self:

• 
  - Downloaded and installed both of the drivers you have recommended for me and I have also installed them.
  - I have removed MSI afterburner from my machine as I believe this could have been an out of date version anyway However this means back to stock clocks for now lets hope nvidia drivers place nice.
  - I have removed both the USB effects that come with AI sweat these been the USB boost and the USB fast charge feature.
  - I have also re-installed my drivers for the GPU as I have seen some people get issues with gpu drivers I have however gone back to an older version rather than the brand new one which might have been the issue...."Possible change" needs more time.

I am not sure on how to do the windows debug drivers how is this done thank you?
I have put the latests BIOS on a memory stick for a clean BIOS install as well but just need to see if these fixes work first.

Again thank you for the answer and I will soon be posting back with results.

 

[EnjoyTroll]

Okay so the following fixes I have been given may have helped with some of the errors I was getting inside the my event viewer which I am glad to say I now know how to fix them errors when they arise again if they do however the I have found out that the blue screens was coming from a faulty RAM stick this was my final test in finding out why the machine was BSOD on me I have however still done a reset on windows 10 just to double check and kind of start from scratch again.

My fix for the ram was using both MEMTEST 86 and windows memory tester to double check each stick in my machine to single out which stick was causing the issue for me. I have sins had no issues with the machine BSOD with either random errors or "IRQL_NOT_LESS_OR_EQUAL"
or "system service exception windows 10"

 

[johnbl]

if you see 0xc0000005 in the bugcheck data, there is a good chance that it is a RAM problem (or BIOS memory timing setting problem)
<Data Name="BugcheckParameter1">0xc0000005</Data>

it is a error code that indicates a bad memory address was used by the driver.
(it can also be cause by a driver overwriting other drivers data)

Okay so the following fixes I have been given may have helped with some of the errors I was getting inside the my event viewer which I am glad to say I now know how to fix them errors when they arise again if they do however the I have found out that the blue screens was coming from a faulty RAM stick this was my final test in finding out why the machine was BSOD on me I have however still done a reset on windows 10 just to double check and kind of start from scratch again.

My fix for the ram was using both MEMTEST 86 and windows memory tester to double check each stick in my machine to single out which stick was causing the issue for me. I have sins had no issues with the machine BSOD with either random errors or "IRQL_NOT_LESS_OR_EQUAL"
or "system service exception windows 10"