I keep getting a bsod called SYSTEM_SERVICE_EXCEPTION 00000000`c0000005 ntoskrnl.exe

[skeletonscene]

As says in the title, I do not know how to fix it it happens every 15 minutes.
I would show you the dump file but I do not know exactly how to do it. This is the most I can do with BlueScreenView
011616-19000-01.dmp 1/16/2016 3:41:59 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff803`3066ef02 ffffd000`8fcb3430 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+142770 x64 ntoskrnl.exe+142770 C:\WINDOWS\Minidump\011616-19000-01.dmp 6 15 10586 279,620 1/16/2016 3:43:17 PM

Thanks for any help and sorry if this is in the wrong topic section!

 

[Laptop_Nerd]

Hi,

Does it happen at any specific moment? (Browsing, gaming or watching videos).

Here are some troubleshooting steps that may help.
- Start by running Windows Update, install all updates available.
- Next is to uninstall/reinstall the graphics card driver with the latest.
- Please do follow this link for the complete guide:
- http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- Once the latest driver has been installed proceed with doing a virus/malware scan.
- Here's the link for the complete guide and tools:
- http://www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- If all these will not work do run a complete OS installation.