Audio not working on computer

Kryptan

Reputable
Jan 29, 2016
1
0
4,510
Hello, My sound is messed up and robotic. However, when I use skype my sound is perfectly fine but in youtube or games on steam the sound is very messed up. Therefore I decided to come to Tom's hardware and ask for assistance. Thank you

By the way I am using the logitech G430s if that helps
 
Solution
Hi,

Have you tried using a different headset or a speaker maybe? Here are some troubleshooting steps that may help.
- First do uninstall/reinstall the sound card driver.
- Go to Device Manager and uninstall the Sound driver.
- Next is to download and install the sound driver from the manufacturers site.
- Once done do test it again and see if the same problem will persist or not.
- If these doesn't work do download and install the Logitech G430 firmware update.
- Here's the link: http://www.logitech.com/pub/techsupport/gaming/G430Update.exe
- Reboot your PC once the latest firmware has been installed.
- If these doesn't work do uninstall the Logitech Gaming Software if you have one installed and reinstall it.
- Here's the link:
32 bit...
Hi,

Have you tried using a different headset or a speaker maybe? Here are some troubleshooting steps that may help.
- First do uninstall/reinstall the sound card driver.
- Go to Device Manager and uninstall the Sound driver.
- Next is to download and install the sound driver from the manufacturers site.
- Once done do test it again and see if the same problem will persist or not.
- If these doesn't work do download and install the Logitech G430 firmware update.
- Here's the link: http://www.logitech.com/pub/techsupport/gaming/G430Update.exe
- Reboot your PC once the latest firmware has been installed.
- If these doesn't work do uninstall the Logitech Gaming Software if you have one installed and reinstall it.
- Here's the link:
32 bit: http://www.logitech.com/pub/techsupport/gaming/LGS_8.78.129_x86_Logitech.exe
64 bit: http://www.logitech.com/pub/techsupport/gaming/LGS_8.78.129_x64_Logitech.exe
 
Solution