Hello,
I really need some help here. My Win10 work computer has crashed the night before last.
Between 20:30 and 09:30 the next morning, it crashed 116 times. Wonderful Microsoft, way to save the damn hardware, great OS there!
I spent yesterday doing a Dell Optiplex 7020 complete hardware system check, booting into Safe mode, verifying backups, doing a System Restore, and capturing the Event Log.
The results of yesterday:
Dell Optiplex 7020 hardware system check was 100% successful
Safe Mode (without Networking) ran for hours without one crash.
Backups are Verified
System Restore was successful, but failed to solve the problem. Still crashes.
Can anyone offer any suggestions with this?
Thanks,
Phil
This is the crash screen:
[/URL][/img]
<a href="http://s228.photobucket.com/user/pc_sailor/media/ECR-PC%20Failure_2016-02%201.jpg.html" target="_blank"><img src="http://i228.photobucket.com/albums/ee194/pc_sailor/ECR-PC%20Failure_2016-02%201.jpg" border="0" alt=" photo ECR-PC Failure_2016-02 1.jpg"/></a>
Error:
"Critical 2/12/2016 9:31 Microsoft-Windows-Kernel-Power 41 -63 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Event Log:
#116 CRASH WHEN I STOPPED THE PAIN:
---------------------------------------------------------------------
2/12/2016 9:31:41 AM
Friendly View
==============
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-02-12T14:31:41.884511300Z
EventRecordID 488904
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer ExV-ECR-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
==========================================================================
XML View
========
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-02-12T14:31:41.884511300Z" />
<EventRecordID>488904</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ExV-ECR-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
==========================================================================
#1-CRASH:
----------------------
2/11/2016 8:22:55 PM
Friendly View
==============
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-02-12T01:22:55.105546700Z
EventRecordID 479843
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer ExV-ECR-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
==========================================================================
XML View
========
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-02-12T01:22:55.105546700Z" />
<EventRecordID>479843</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ExV-ECR-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
I really need some help here. My Win10 work computer has crashed the night before last.
Between 20:30 and 09:30 the next morning, it crashed 116 times. Wonderful Microsoft, way to save the damn hardware, great OS there!
I spent yesterday doing a Dell Optiplex 7020 complete hardware system check, booting into Safe mode, verifying backups, doing a System Restore, and capturing the Event Log.
The results of yesterday:
Dell Optiplex 7020 hardware system check was 100% successful
Safe Mode (without Networking) ran for hours without one crash.
Backups are Verified
System Restore was successful, but failed to solve the problem. Still crashes.
Can anyone offer any suggestions with this?
Thanks,
Phil
This is the crash screen:
<a href="http://s228.photobucket.com/user/pc_sailor/media/ECR-PC%20Failure_2016-02%201.jpg.html" target="_blank"><img src="http://i228.photobucket.com/albums/ee194/pc_sailor/ECR-PC%20Failure_2016-02%201.jpg" border="0" alt=" photo ECR-PC Failure_2016-02 1.jpg"/></a>
Error:
"Critical 2/12/2016 9:31 Microsoft-Windows-Kernel-Power 41 -63 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Event Log:
#116 CRASH WHEN I STOPPED THE PAIN:
---------------------------------------------------------------------
2/12/2016 9:31:41 AM
Friendly View
==============
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-02-12T14:31:41.884511300Z
EventRecordID 488904
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer ExV-ECR-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
==========================================================================
XML View
========
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-02-12T14:31:41.884511300Z" />
<EventRecordID>488904</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ExV-ECR-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
==========================================================================
#1-CRASH:
----------------------
2/11/2016 8:22:55 PM
Friendly View
==============
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 3
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2016-02-12T01:22:55.105546700Z
EventRecordID 479843
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer ExV-ECR-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
==========================================================================
XML View
========
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2016-02-12T01:22:55.105546700Z" />
<EventRecordID>479843</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ExV-ECR-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>