stuck on windows logo after trying to install windows 10

Devin_3

Reputable
Nov 5, 2015
12
0
4,510
I just built a pc and im trying to install windows 10 and I finally got windows to actually start installing but it never goes past a blue windows logo screen. Can anyone help?
 
Solution
Do you have the installation media (CD/USB) at all? If not, you'll need to create one using the Windows official media creation tool here: (http://windows.microsoft.com/en-gb/windows-10/media-creation-tool-install). This has the download link for the tool as well as a guide on how to use the tool.

harryfishrules

Reputable
Jun 26, 2015
355
0
4,960
Do you have the installation media (CD/USB) at all? If not, you'll need to create one using the Windows official media creation tool here: (http://windows.microsoft.com/en-gb/windows-10/media-creation-tool-install). This has the download link for the tool as well as a guide on how to use the tool.
 
Solution

Devin_3

Reputable
Nov 5, 2015
12
0
4,510
the setup screen comes up when you start the computer to boot or go into the bios and when I put the disc in the windows logo will pop up and then it never goes any further.
 

Devin_3

Reputable
Nov 5, 2015
12
0
4,510
I was able to fix my problem. I ended up having to make a usb to install windows 10. Something about the external drive that it just didn't like I guess.