PC won't wake up after hibernation (Windows 10)

[MisterTaur]

I'm not sure if this is the right category to ask this question, so excuse me if I'm wrong.

Since I got a new PC (everything except HDD) whenever I leave it until it goes to hibernation I can't wake it up afterwards. The only solution is to do a hard shutdown by holding the button. My mouse doesn't light up and so does my keyboard so I'm guessing I can't wake it up because those are unresponsive. I've tried going to Device Manager and setting them to be able to wake the PC up but the issue still remains. This is really annoying because I can't continue doing what I was at and sometimes I lose my saves and whatnot. Thank you in advance!

 

[BadActor]

You might try disabling the C6/C7 sleep states in the Bios.

 

[MisterTaur]

I might try that, but wouldn't it only disable hibernation, not fix the issue. Maybe the thing that's causing this can be the cause of other problems later down the line.

 

[BadActor]

I thought you might be using a Haswell processor and a non Haswell certified PSU which causes these same problems. If that's the case, you would need to use a different PSU for a permanent fix.

 

[MisterTaur]

My processor is i5-6600k and my PSU is G650M, does this help?

 

[BadActor]

Wasn't what I thought. You might try going into the Bios and making sure that any settings for "Wake on USB" (if you have them) are enabled. Also, in the device manager, right click on the USB devices and your mouse and keyboard (under Human Interface devices), select "Properties", then under the Power Management tab, uncheck the box for "Allow the computer to turn off the device to save power."

 

[MisterTaur]

Tried what you suggested and it still happens, my mouse and keyboard don't even seem to turn on, maybe something is preventing them from waking up?

 

[BadActor]

It's a common problem and there are a number of different solutions that work, the trick is finding the right one. You can try going back into your Bios and enabling "Wake on LAN", and disabling the advanced sleep states. Another thing to try is to go into Power Options from the Control Panel, select your power plan, then select "Change Plan Settings" then "Change advanced plan settings". Change the hard disk setting to "Never", the settings for Sleep to "Off" or "Never", and the setting for USB to "Disabled".

 

[MisterTaur]

I guess I'll just disable it from going to sleep mode, but just wondering, would changing the HDD maybe help this? It's an old one that is going to get replaced in a few weeks anyways.

 

[BadActor]

I don't suspect it's the HDD, it seems to be more of a bug with Windows. Happens frequently after an update. There are more things to try if you still want to pursue it.

 

[MisterTaur]

Maybe we can continue tomorrow, It's late here where I'm at so I'm going to sleep. You can tell me some stuff to try when I wake up and I'll report when I check those out.

 

[alkemyst]

I have been dealing with this same issue too. I have to unplug my PC and then it works (it actually restores the hibernated session most of the time, sometimes it re-boots fully). Most of the time it wakes up properly though.

That and some video crashes are plaguing me with Windows 10 64 bit.

I have an AMD 955x4 and a 6870 GPU....my PSU is a Corsair CMPSU-750HX 750W so over kill for what I am running.

I am hoping to upgrade this year to a 4690K or 4790K and a decent motherboard so I can reuse my memory. I want to go to a 1TB SSD as well.

My full rig is at http://www.30moons.com/pc_chiapet.php

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