Frequent crashes since upgrade to Windows 10 (not BSOD)

[Hans_4]

Hi,

I have upgraded my PC from Windows 7 to Windows 10 a while ago. Right from the beginning, it was crashing in two ways: BSOD and something that seems to be a driver issue (not BSOD).

I was able to fix the BSOD issues with "sfc /scannow" etc. I have not had a BSOD again ever since.

The latter problem, however, still occurs. It is something that appears to be a driver issue (not BSOD). Every now and again, the screens suddenly change like this (http://imgur.com/0D7Epko):

It flickers like this for about 10 to 20 seconds and then the computer restarts automatically. I have updated all drivers to the newest versions available, all windows updates are done.

Computer details:
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Intel(R) HD Graphics 4600 (Driver: 20.19.15.4300 - even tried the newest beta drivers, not solving the issue)

Any idea how to fix that? What else do you need to know?

Best,
Lionel

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help in solving the issue.
- Start by doing a clean install of the graphics card driver.
- First is to load in Safe Mode, while your PC is booting up repeatedly press on F8 until it loads Advanced Boot Options then select Safe Mode.
- While in Safe Mode uninstall the graphics driver in Device Manager.
- Check Programs and Features as well and uninstall anything related to your graphics card.
- Next is to download and install the latest driver from the manufacturers site.
- Here's the link: https://downloadcenter.intel.com/downloads/eula/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25489%2Feng%2Fwin64_154010.4300.exe
- Once installed, reboot your PC for all the changes to take effect.
- Do test your PC again after the reboot.
- If the same problem will persist do try a different cable or monitor.