Hey all, my husband just put together his dream computer less than a week ago and he's already getting the blue screen of death. I've searched through and found some responses and resolutions that seem viable, but his computer just keeps cycling through restarting over and over and there is no chance to click on anything uninstall things or install updates. I see everyone linking the crash report but I don't know how to access that, and I'm on my computer (a mac shhhh.) trying to find some answers for him. It first started crashing when the computer went to sleep and then when you pushed a button to wake it up, it would still be playing sound but the screen was frozen. A restart worked a few times but now it's just saying in the blue screen "your computer needs to restart" or something. I wrote down one error that said there were missing files or files contain errors. It also said the file was vmbkmd.sys and the error code was 0xc000021
Thanks for all your help. I really appreciate the forums here as they've already helped so much.
He's using MB Asrock 970 performance/3.1
VGA EVGA 04-p4-2974-kr gtx 970 R
PSU Raidmax 1000w RX-1000GH R
CPU AMD 8-core fx-9590 4.7g 8m R
MEM 2*8g Gskill f3-2400c10d-16gtx R
Water cool corsair h105 R
And more obviously but that was the Newegg packing list that I found. If you need more information I'll ask him.
Thanks for all your help. I really appreciate the forums here as they've already helped so much.
He's using MB Asrock 970 performance/3.1
VGA EVGA 04-p4-2974-kr gtx 970 R
PSU Raidmax 1000w RX-1000GH R
CPU AMD 8-core fx-9590 4.7g 8m R
MEM 2*8g Gskill f3-2400c10d-16gtx R
Water cool corsair h105 R
And more obviously but that was the Newegg packing list that I found. If you need more information I'll ask him.
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