Having problem BSOD PAGE_FAULT_IN_NONPAGED_AREA caused by ntfs.sys in Windows 10

[anbu84]

Hi guys,

Recently since March 1st my computer is having BSOD with page fault in non paged area and the problem is ntfs.sys. I have to go safe mode just to use whocrash to analyze my dump files without bsod. Can someone help me to solve this problem please? My computer spec is
i5-4570 3.2GHZ
16GB RAM
GTX 770
SSD 250GB
Here is the information from whocrashed:

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 3/4/2016 1:59:18 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030316-38828-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB00139D7FFF0, 0x0, 0xFFFFF800BD988AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 3/4/2016 1:59:18 AM GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB00139D7FFF0, 0x0, 0xFFFFF800BD988AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 3/4/2016 1:44:05 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030316-43359-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB001ECDFFFF0, 0x0, 0xFFFFF80180928AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 3/4/2016 1:05:44 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030316-26609-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB00069FBFFF0, 0x0, 0xFFFFF80106B88AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 3/1/2016 7:48:39 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030116-22140-02.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR



On Tue 3/1/2016 7:00:32 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030116-22140-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB00090F3FFF0, 0x0, 0xFFFFF801975A8AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 3/1/2016 4:47:20 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030116-24031-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB0003A2FFFF0, 0x0, 0xFFFFF80087A08AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 3/1/2016 4:34:02 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030116-24015-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB0007D0FFFF0, 0x0, 0xFFFFF80181E28AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 3/1/2016 3:45:00 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\030116-41562-01.dmp
This was probably caused by the following module: ntfs.sys (NTFS!memcpy+0x246)
Bugcheck code: 0x50 (0xFFFFB00176B7FFF0, 0x0, 0xFFFFF800DF628AC6, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\drivers\ntfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT File System Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 2/3/2016 2:35:51 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\020216-24890-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x142770)
Bugcheck code: 0x1A (0x41792, 0xFFFFF68044D45B20, 0x10000000000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help in solving the issue.
- Start by running a test with the RAM's based from the dump file.
- Here's a tool you can use: http://www.memtest86.com/download.htm
- Once done and if it will pass continue with running Windows Update and install all updates available.
- If it doesn't work do a virus/malware scan as well. Please use the link below for the complete guide and tools.
- tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- Lastly is to do a clean install of the graphics card driver.
- Here's how to: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html
- Your last option would be to reinstall Windows 10 if all these will not work.

 

[anbu84]

Hi Laptop_Nerd

Thank you for your reply. I had run memtest for 2 days until 21 pass with 0 error. While virus scan doesn't detect anything. As for window update, can I do it on safe mode? Because if I don't go into safe mode, it will cause BSOD. And can I clean my graphic card drive in safe mode too? Again thank you for your reply. I really appreciate your help.