Unable to install Office Home and Student 2007 after downloading Windows 10

[krzysztofgalka]

I have downloaded Windows 10 on my computer and can't find my Office Home and Student 2007. Tried to install it from the CD with a proper Product Key but still get a message that the installation failed.

 

[basroil]

You need to install .Net 3.5 before the installer will work.

 

[krzysztofgalka]

You need to install .Net 3.5 before the installer will work.

Hi again,
I have installed .Net 3.5 and still get the same message that the installation process encountered a problem. It does not specify what kind of problem; therefore, I don't know what to do. I have to mention that after I have installed Windows 10, my computer started acting up by suddenly stopping working with a message: VIDEO_TDR_FAILURE. I found out that in order to fix it I had to update my video card (ATI RADEON HD 4300/4500). That worked and my computer stays on. Still, I can't get my Office Home and Student 2007 to install.

 

[basroil]

VIDEO_TDR_FAILURE. I found out that in order to fix it I had to update my video card (ATI RADEON HD 4300/4500). That worked and my computer stays on.

http://support.amd.com/en-us/search/faq/285 <-- your card is not supported in Windows 10

As for the installer, have you tried right clicking and changing the compatibility settings in the properties menu? Set compatibility to Windows 7 and "Run this program as an administrator"

 

[krzysztofgalka]

VIDEO_TDR_FAILURE. I found out that in order to fix it I had to update my video card (ATI RADEON HD 4300/4500). That worked and my computer stays on.

http://support.amd.com/en-us/search/faq/285 <-- your card is not supported in Windows 10

As for the installer, have you tried right clicking and changing the compatibility settings in the properties menu? Set compatibility to Windows 7 and "Run this program as an administrator"

Hi,
thanks for all your help, I have tried everything that you have suggested but still can't install my Office Home and Student 2007.
I really don't know what else can I do.

thanks.

 

[Colif]

https://support.office.com/en-us/article/Known-issues-with-Office-and-Windows-10-28d56d84-c16c-4763-8eac-e51e05a37a16

First box may apply, did you have Office on PC before you upgraded to Win 10? They might already be on there, just not in one folder. You could look in add/remove programs to confirm this.

 

[krzysztofgalka]

https://support.office.com/en-us/article/Known-issues-with-Office-and-Windows-10-28d56d84-c16c-4763-8eac-e51e05a37a16

First box may apply, did you have Office on PC before you upgraded to Win 10? They might already be on there, just not in one folder. You could look in add/remove programs to confirm this.

Hi,
thanks again for responding so quickly.
Let me start from the beginning, I feel like I have forgotten couple of events.
Before downloading Windows 10 I had Windows 8 with my Office Home and Student 2007 working just fine.
After I have downloaded Windows 10 I had problems with the computer staying on, I kept getting the message: VIDEO_TDR_FAILURE.
After trying different things such as recovering the computer to a previous date (not successful), and searching the net for answers I have RESET my computer. This is when I lost my: Office Home and Student 2007, as well as Norton Security and System Mechanic among other previously downloaded programs. Then I found out that updating my graphic card (ATI RADEON HD 4300/4500 series) could take care of my problem. And it did, my computer stays on and I don't get the VIDEO_TDR_FAILURE message anymore. But because I have RESET my computer I have lost the Office Home and Student 2007.
Now I am unable to install it and I can't find it anywhere on my computer. After the RESET, I didn't loose my files(word and pictures), they are still there, but I can open them only in Note Pad.

 

[basroil]

Before downloading Windows 10 I had Windows 8 with my Office Home and Student 2007 working just fine.
After I have downloaded Windows 10 I had problems with the computer staying on, I kept getting the message: VIDEO_TDR_FAILURE.

I already told you why that happens! You NEED a new graphics card!

 

[krzysztofgalka]

Before downloading Windows 10 I had Windows 8 with my Office Home and Student 2007 working just fine.
After I have downloaded Windows 10 I had problems with the computer staying on, I kept getting the message: VIDEO_TDR_FAILURE.

I already told you why that happens! You NEED a new graphics card!

O.K.. Thanks so much for your help, greatly appreciated.