A friend of mine turned on his computer like any other day, after nothing had altered in the hardware, and it failed to boot, returning a hal.dll missing error. Me and a third party tried to assist him in troubleshooting it the entire day, but to no avail. One thing we tried was using a windows 10 recovery USB, but it said that the hard drive was locked. I don't have the computer here with me to troubleshoot, but I'd like to have some solutions to try tomorrow when he's working on it again. Our current solution is to see if we can boot onto a live USB or other storage media and retrieve the lost files, but in case it doesn't work I want to post here and see what people think. We don't want to have to lose the files, as a few important documents are stored there.
Thanks for any and all replies.
Thanks for any and all replies.