The Store won't work after latest updates

[Rafael Mestdag]

Every time I click on it, a windows appears for a couple of seconds and then disappears. The rest of Windows 10 is working fine. I just updated today. I don't remember if the store was working before.

 

[Colif]

try running this: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

run wsreset.exe will also do it, though I think the troubleshooter may do that anyway.

 

[BinaryAura]

try running this: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

run wsreset.exe will also do it, though I think the troubleshooter may do that anyway.

I have the same issue. I've tried WSReset.exe and it pops up with an error:

ms-windows-store:PurgeCaches
The app didn't start.

 

[Colif]

i have noticed wsreset doesn't work anymore. Try the other fixes in this thread: http://www.tomshardware.com/answers/id-3025021/windows-start-menu.html

 

[BinaryAura]

i have noticed wsreset doesn't work anymore. Try the other fixes in this thread: http://www.tomshardware.com/answers/id-3025021/windows-start-menu.html

I feel like I've tried everything:

The following is a log of my attempts to troubleshoot:

1. WSReset.exe: FAIL

ERROR:

ms-windows-store:PurgeCaches
The app didn't start.

RESULT: FAIL

2. Administrator: Windows PowerShell: Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}: FAIL

Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF6. Package could not be registered.
An internal error occurred with error 0x80070005. See http://go.microsoft.com/fwlink/?LinkID=233160 for help diagnosing app deploymint issues.
NOTE: For additional information, look for [ActivityId] 6e3bcf22-90cc-0004-f1b3-3c6ecc90d101 in the Event Log or use the command line Get-AppxLog -ActivityID 6e3bcf22-90cc-0004-f1b3-3c6ecc90d101
At line:1 char:28
+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMod - Register "$($_.I ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : WriteError: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], IOExeption
+ FullyQualifiedErrorId : DeploymentError, Microsoft.Windows.Appk.PackageManager.Commands.AddAppkPackageCommand

RESULT: FAIL

3. Delete Files in: %AppData%\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache: SUCCESS

Directory is Empty

RESULT: FAIL

4. https://solutions.diagnostics.support.microsoft.com/run/6b089dc3-50d6-4add-9959-337fca72c533 troubleshooter

Part 1: Troubleshooter Check: Success
Part 2: WSReset.exe: Fail (Refer above): You will need a new App to run ms-windows-store (Pop-up)

RESULT: FAIL

5. Adminstrator: Windows PowerShell: sfc /scannow: FAIL

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

RESULT: FAIL

6. DISM Method 1: FAIL

Part 1: Administrator: Windows PowerShell: DISM.exe /Online /Cleanup-image /Scanhealth: SUCCESS

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[===========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

Part 2: Administrator: Windows PowerShell: DISM.exe /Online /Cleanup-image /Restorehealth: FAIL

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[============================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

RESULT: FAIL

7. DISM Method 2: Administrator: Windows PowerShell: DISM.exe /Online /Cleanup-image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess: FAIL

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[============================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

RESULT: FAIL

8. http://www.thewindowsclub.com/windows-store-app-missing-windows-10 Reinstall method:
Administrator: Windows PowerShell: Get-AppXPackage "WindowsStore" -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}: SUCCESS

RESULT: FAIL

9. Manual Reinstall: FAIL

Part 1: Create Restore Point: SUCCESS
Part 2: Uninstall Windows Store Manually: SUCCESS
Part 2.1: Claim ownership of Windows Store installation: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2016.29.13.0_x64_8wekyb3d8bbwe: SUCCESS
Part 2.2: Delete Windows Store installation: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2016.29.13.0_x64_8wekybt 3: Restart Computer: SUCCESS
Part 4: Follow missing Windows Store troubleshoot: http://www.thewindowsclub.com/windows-store-app-missing-windows-10: FAIL
Part 4.1: Download the file Reinstall-preinstalledApps.zip from http://go.microsoft.com/fwlink/?LinkId=619547 and Extract: SUCCESS
Part 4.2: Administrator: Windows PowerShell: Set-ExecutionPolicy Unrestricted: SUCCESS
Part 4.3: Change Directory to the powershell script: cd G:\Users\Dunker\Downloads\reinstall-preinstalledApps: SUCCESS
Part 4.4: .\reinstall-preinstalledApps.ps1 *Microsoft.WindowsStore*: FAIL
Part 4.5A: Restore Windows Store installation
Part 4.5B: .\reinstall-preinstalledApps.ps1 *Microsoft.WindowsStore*: SUCCESS

Result: FAIL

10. Administrator: WSReset.exe: FAIL

ms-windows-store:PurgeCaches
The app didn't start.

RESULT: FAIL

Unfortuneately, Microsoft Support hasn't been much help.

 

[Colif]

Yup, looks like you did it all.

I hardly use the store, shame I can't give you mine.

up to you, how often do you really use it? If its not a big deal, just ignore it

It might fix itself on a future update

 

[BinaryAura]

I don't use it often but, I just did a reset and I do use a few of the apps. I really wanted to get Netflix. Microsoft wants me to Reset using a clean install but, reseting is what caused this problem in the first place. Not to mention I just got all my programs back. Any idea what might be causing some of these errors?

 

[Colif]

this error - 0x800f081f - in your dism report refers to windows update.

you can try running the windows update troubleshooter
search troubleshoot in cortana
choose the control panel offer
select view all from the menu on left
run windows update (at bottom of page)

It may not find anything but its worth a try - store uses same processes as windows update to install programs

 

[BinaryAura]

It didn't work either. I ended up having to reset with a clean image. This seemed to fix the issue.

 

[Colif]

Glad you fixed it eventually. Sorry I couldn't help more.