hey all my brother is having issues with his computer
Specs:
HP Model P6310F
AMD Athlon II X4 630 processor at 2.8Ghz
6Gb of ram
64 bit win 10 home upgraded from win 8 home
pretty sure it's on board graphics (possibly geforce 9100, at least that's what the "Nvidia Experience" software says)
-----------------------------------------------------------
mostly it runs fine, i can watch you tube videos, twitch streams, play games, whatever, no issues.
BUT
whenever his son gets on it to play his education stuff, on ABCMouse.com, (running htlm5 according to the address bar) and plays a video, it will play for 10-30 seconds then freeze, I can pause/play, sometimes it will run a few more seconds, but soon it goes black screen for 1-2 seconds and comes back and we get a pop-up in the bottom right saying "Display driver Windows Kernel mode driver version 341.95 has stopped working but has recovered"
Windows is up to date, Nvidia drivers are up to date, tried using ABCMouse.com with IE11,Windows Edge, and Chrome with the same results.
Any ideas? I'm not sure how long he's been having this issue, but i'm pretty sure it started after win 10 upgrade.
Specs:
HP Model P6310F
AMD Athlon II X4 630 processor at 2.8Ghz
6Gb of ram
64 bit win 10 home upgraded from win 8 home
pretty sure it's on board graphics (possibly geforce 9100, at least that's what the "Nvidia Experience" software says)
-----------------------------------------------------------
mostly it runs fine, i can watch you tube videos, twitch streams, play games, whatever, no issues.
BUT
whenever his son gets on it to play his education stuff, on ABCMouse.com, (running htlm5 according to the address bar) and plays a video, it will play for 10-30 seconds then freeze, I can pause/play, sometimes it will run a few more seconds, but soon it goes black screen for 1-2 seconds and comes back and we get a pop-up in the bottom right saying "Display driver Windows Kernel mode driver version 341.95 has stopped working but has recovered"
Windows is up to date, Nvidia drivers are up to date, tried using ABCMouse.com with IE11,Windows Edge, and Chrome with the same results.
Any ideas? I'm not sure how long he's been having this issue, but i'm pretty sure it started after win 10 upgrade.
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