video_tdr_failure atikmpag.sys black screen sony vaio

[Tushar1996]

i have 4 year old sony vaio(vpceb34en)
i was using it for android studio n suddenly it go black and restart 2 times.
after that it is not even starting(black display) and fan spins at full speed and all leds are working when i connect it to monitor with vga port it shows vaio logo and gives video_tdr_failure atikmpag.sys error and goes into windows 10 troubleshoot menu. laptop display is not starting.
please help me n sorry for bad english.

 

[Colif]

its the drivers for your graphics card. Problem may be hardware or software. Since you can see on the spare screen, i think its just drivers.

download latest AMD drivers - we might try to do this: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html if we can get into safe mode. Download DDU now too, not sure if it can be installed in safe mode but worth a try

Create a windows 10 install usb using another pc (https://www.microsoft.com/en-au/software-download/windows10) and try to boot from it... naturally you need vga plugged in to see bios menu. Change boot order to USB first, hdd second.

Now boot from usb and on second screen after the language choices, select repair this pc. NOT install
Select troubleshoot
Select Advanced options
I think there is a option in here for startup choices, select safe mode and hopefully pc will boot into safe mode next.
Now run DDU and it will remove the buggy drivers and then you might be able to boot into normal screen... I hope.
If it works, install new AMD drivers now.

GL

 

[Colif]

one solution to blank screen can be to just take ram out and put it back in again

http://ccm.net/forum/affich-603662-hp-laptop-lights-up-but-screen-stays-black

I FOUND THE SOLUTION PLEASE IF U R USING A SONY VAIO LAPTOP JUST press and hold the ASSIST button after booting your laptop hope this works

http://www.tomshardware.com/answers/id-1836394/sony-vaio-windows-black-screen-vaio-logo.html

 

[Tushar1996]

but it is working on external monitor and when i try to install drivers it gives same error as i said previously.
when is go in system>display.
it shows only 1.
is it hardware fault?
or i should do clean install of windows 10.

 

[Colif]

You are still getting the ATI error after removing the drivers using DDU and replacing them?

Its the drivers causing that error... try this: http://appuals.com/video_tdr_failure-atikmpag-sys-windows-8-110/

I am not sure about your screen though.

 

[Colif]

read my link from ccm, it shows how to see if its the screen at fault. ITs more likely windows update grabbed some driver that did the damage,