Programs not displaying monitor resolution properly

[Jingam]

So I just got a new monitor and its the QNIX QX2710. 27in and 1440p. Upgraded from using my all in one pc as a monitor that was also the same sizes. Though with the all in one pc it only outputted 1080p through hdmi, so it was sort of stretched out. After using my new monitor I noticed some programs looked fuzzy and not clear. Not only that some programs, like my drawing tablet driver only display my resolution as 1706x960p. I even checked on websites that show my resolution and they all display it as 1706x960p. Also, in games I have no problem with the resolution it seems, as the correct resolution shows. I have gone through Nvidia Control Panel and the windows control panel and made sure the resolution is set correctly. Also for my new monitor I'm using a DVI-D cord.

 

[Colif]

That is a downscaled resolution of 2560 x 1440

I don't think card is running in widescreen

what is the model of the all in one? can its gpu run 1440p?

The screen says it can run it: http://www.tftcentral.co.uk/reviews/qnix_qx2710.htm

 

[Jingam]

That is a downscaled resolution of 2560 x 1440

I don't think card is running in widescreen

what is the model of the all in one? can its gpu run 1440p?

The screen says it can run it: http://www.tftcentral.co.uk/reviews/qnix_qx2710.htm

The all in one had a Nvidia 640M I believe and right now im running a 980 ti.

 

[Colif]

You didn't mention you were using a 980 TI or I wouldn't have asked about other machine.

That makes no sense, both gpu & monitor can run at 1440p so why aren't they...

To clear up some confusion, what machine are you using now? what are its specs?

 

[Colif]

Why don't you use display port? both monitor and gpu support it

Your monitor has access to dual link DVI, your gpu doesn't have two outputs. I am wondering if there is a setting in monitor settings screen that says what input it is on, it might be on dual link and only getting half the signal it requires.

When using single link, the DVI specification mandates a maximum pixel clock frequency of 165 MHz. With a single DVI link, the highest supported standard resolution is 2.75 megapixels (including blanking interval) at 60 Hz refresh. For practical purposes, this allows a maximum screen resolution at 60 Hz, for widescreen 16:10 ratio of 2,098 × 1,311 or, for 4:3 ratio, of 1,915 × 1,436 pixels. All display modes that use a pixel clock below 165 MHz, and have at most 24 bits per pixel, are required to use single-link mode.

When using dual link, at a refresh rate of 60Hz you can get a resolution of 2560×1600 and for intense gaming monitors refreshing at 120Hz you can get 1920×1200. All modes that require more than 24 bits per pixel, or 165 MHz pixel clock frequency must use dual-link mode.

https://seriousseverity.wordpress.com/2013/10/10/monitor-connections-explained/

HDMI and DP are far better options. But I understand now, you bought the cheapest 144hz monitor and now run into a barrier as your gpu doesn't have two dvi outs. There is a way... you need to buy a Display port to dvi cable and run it into back of monitor to get the max res and speed you require.


If you swap, and it still happens...

I shouldn't guess but the problem might be your graphics drivers as I can't think of any other reason that gpu would output at low resolutions (we should swap, you have my gtx 980 & i get the ti, it would suit my 4k screen better ) than what screen can output

You should do this, it would sort out any driver confusion: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

 

[Jingam]

Why don't you use display port? both monitor and gpu support it

Your monitor has access to dual link DVI, your gpu doesn't have two outputs. I am wondering if there is a setting in monitor settings screen that says what input it is on, it might be on dual link and only getting half the signal it requires.

When using single link, the DVI specification mandates a maximum pixel clock frequency of 165 MHz. With a single DVI link, the highest supported standard resolution is 2.75 megapixels (including blanking interval) at 60 Hz refresh. For practical purposes, this allows a maximum screen resolution at 60 Hz, for widescreen 16:10 ratio of 2,098 × 1,311 or, for 4:3 ratio, of 1,915 × 1,436 pixels. All display modes that use a pixel clock below 165 MHz, and have at most 24 bits per pixel, are required to use single-link mode.

When using dual link, at a refresh rate of 60Hz you can get a resolution of 2560×1600 and for intense gaming monitors refreshing at 120Hz you can get 1920×1200. All modes that require more than 24 bits per pixel, or 165 MHz pixel clock frequency must use dual-link mode.

https://seriousseverity.wordpress.com/2013/10/10/monitor-connections-explained/

HDMI and DP are far better options. But I understand now, you bought the cheapest 144hz monitor and now run into a barrier as your gpu doesn't have two dvi outs. There is a way... you need to buy a Display port to dvi cable and run it into back of monitor to get the max res and speed you require.


If you swap, and it still happens...

I shouldn't guess but the problem might be your graphics drivers as I can't think of any other reason that gpu would output at low resolutions (we should swap, you have my gtx 980 & i get the ti, it would suit my 4k screen better ) than what screen can output

You should do this, it would sort out any driver confusion: http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

My bad, I probably should have clarified more/given more info but here is my current build
http://pcpartpicker.com/p/fLf9xr

I've upgraded from an old all in one PC which I used to be using as a monitor until a few days ago. For the all in one monitor I used an hdmi cable which only outputted 1080p despite being 27in and 1440p originally. Also the old all in one PC had a i7-3770s I believe and a 640M

For the new monitor which is the QNIX one, its 27in and 1440p also. I am using a DVI-D (Dual Link) cable for this monitor and its hooked up to the the 980ti. I've also overclocked the monitor to 110 HZ through Nvidia control panel.

Also interestingly enough despite the specs not saying so, the new monitor also has a Display port.

 

[Colif]

So you outputting from one dvi connector on gtx 980 to two connections on monitor? I am not sure if that works as my knowledge with graphics cards ends about here...

Dual-link DVI: Drive flat-panel displays up to 2560x1600 resolution over a DVI connector.

I assume that means you can do what you are doing. Its not very clear. http://www.nvidia.com/content/geforce-gtx/GTX_980_Ti_User_Guide.pdf

scratch that idea, did you try the drivers?

http://forums.evga.com/DVI-cable-for-Qnix-QX2710-m2078305.aspx

 

[Jingam]

So you outputting from one dvi connector on gtx 980 to two connections on monitor? I am not sure if that works as my knowledge with graphics cards ends about here...

Dual-link DVI: Drive flat-panel displays up to 2560x1600 resolution over a DVI connector.

I assume that means you can do what you are doing. Its not very clear. http://www.nvidia.com/content/geforce-gtx/GTX_980_Ti_User_Guide.pdf

scratch that idea, did you try the drivers?

http://forums.evga.com/DVI-cable-for-Qnix-QX2710-m2078305.aspx

Not sure what you mean by 1 connection on 980 to two connections on monitor but Im only using one cable and its DVI-D (Dual Link) and its running from my 980ti straight to the QNIX. Also in case of any other confusion I am NOT using my all in one PC anymore as a monitor and have set it aside for now meaning I only am using 1 monitor.

I will try the drivers later and see what happens.

 

[Colif]

Sorry about that, I was learning you could do what you are doing. I never had a monitor that used that attachment before. Now I don't have dvi on my monitor at all so can't use this new found knowledge.

 

[Colif]

1706 x 960 is a nothing resolution, it doesn't match anything. I can't figure it out, did you look at this link: http://forums.evga.com/DVI-cable-for-Qnix-QX2710-m2078305.aspx

It would seem to me its the cable creating its own resolution based on the bandwidth it can carry.

I have been wrong before, I just can't find remotely like this on google.

I see now you can't change anything on screens OSD as it doesn't have one. Uses Samsung panels so I expect its good.

 

[Jingam]

1706 x 960 is a nothing resolution, it doesn't match anything. I can't figure it out, did you look at this link: http://forums.evga.com/DVI-cable-for-Qnix-QX2710-m2078305.aspx

It would seem to me its the cable creating its own resolution based on the bandwidth it can carry.

I have been wrong before, I just can't find remotely like this on google.

I see now you can't change anything on screens OSD as it doesn't have one. Uses Samsung panels so I expect its good.

Yeah I'm probably just going to buy a DP cable and see how it goes.