5.1 surround sound issue

[Vadendil]

So I just upgraded to windows 10 by performing a clean installation.
Seems ok so far except for one extremely annoying issue: the sound. I'm using a 5.1 surround system and after the upgrade simply put, there is no bass.
In nearly every game I have to take the speakers halfway to maximum in order to get the same sound level as I got in win 8.1 when having them at about 25%.
And the bass...damn...it's basically gone: the subwoofer's at max level and I still don't get the same bass level as I got before when it was at about 1/3.
So while playing games like Company of Heroes one can barely hear any explosions and the gunfire sounds as if someone's shooting inside a huge barrel.
In one word everything sounds hollow.
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I already tried reinstalling the sound drivers but that didn't fix it. I even got the drivers for windows 8.1 and installed those and still the same problem.
As I am out of ideas I could use some suggestions.

 

[Colif]

It seems the no bass thing has been around for about a year. I can't find much about it since August though.

Are you using the drivers from Gigabyte or Via? http://download.viatech.com/en/support/driversSelect.jsp (I don't know if these will make any difference though)

 

[Vadendil]

It seems the no bass thing has been around for about a year. I can't find much about it since August though.

Are you using the drivers from Gigabyte or Via? http://download.viatech.com/en/support/driversSelect.jsp (I don't know if these will make any difference though)

Maybe I should've mentioned that I'm doing all of this on an MSI laptop, so I'm not really sure the drivers will be compatible

 

[Colif]

oh, I was looking at the gigabyte in your sig here., good chance you have Realtek in the laptop, almost everything does,

is it the laptop having problems, and if so, what model so i can work out the codec it uses.

 

[Vadendil]

oh, I was looking at the gigabyte in your sig here., good chance you have Realtek in the laptop, almost everything does,

is it the laptop having problems, and if so, what model so i can work out the codec it uses.

yes realtek high definition audio it is and the laptop is a MSI GT70 2PC
tell me if you need more

 

[Colif]

Seems we both wrong: Sound by Dynaudio with subwoofer, Support 7.1 channel S/PDIF output, Exclusive Audio Boost technology, Creative Sound Blaster Cinema

and yet the drivers are from Realtek on the listing. That is just confusing

can you see what driver version you have??

 

[Vadendil]

Seems we both wrong: Sound by Dynaudio with subwoofer, Support 7.1 channel S/PDIF output, Exclusive Audio Boost technology, Creative Sound Blaster Cinema

and yet the drivers are from Realtek on the listing. That is just confusing

can you see what driver version you have??

dynaudio are the laptop speakers themselves but the driver for audio is from realtek
https://gyazo.com/8e7511608579eb6145273c9669bcb2a3

 

[Colif]

its pretty much impossible to figure out what codec you have. These are the newest Realtek drivers now, their numbering scheme hasn't changed a great deal:http://drivers.softpedia.com/downloadTag/Realtek%20HD%20Audio%20Driver

 

[Colif]

Actually, this might have helped: http://www.driverscape.com/manufacturers/msi/laptops-desktops/gt70-2pc/154288 though the drivers there are only slightly newer than what you had.

 

[Vadendil]

its pretty much impossible to figure out what codec you have. These are the newest Realtek drivers now, their numbering scheme hasn't changed a great deal:http://drivers.softpedia.com/downloadTag/Realtek%20HD%20Audio%20Driver

audio codec
https://gyazo.com/7290c85a6fe9038c5fc71e0440710527

 

[Colif]

thanks for trying, i don't think that helps us. Its 4 Microsoft codecs and the one you need to play MP3 with.
I will have to look more, but i can't now as I have to go.
Might be faster to ask on an MSI forum and ask them what drivers you should use.

 

[Colif]

Creative Sound blaster cinema, might be software that helps bass. Do you still have any install discs in the box or something? You can't download creative OEM software but if you have the cd, you probably can update it

 

[Vadendil]

Creative Sound blaster cinema, might be software that helps bass. Do you still have any install discs in the box or something? You can't download creative OEM software but if you have the cd, you probably can update it

I've tried installing realtek from the cd that came with the laptop (no other audio related driver/software on it) but still the same issue
I'll give this thing one or two more days...if the problem persists I guess the only solution is windows 7 as 10 has been an issue machine so far