keyboard sometimes missing characters

[Alan_39]

Sometimes my keyboard misses the characters r and s , after windows 10 upgrade, I restart the computer and usually resolves

 

[Colif]

what type of keyboard is it? Is it a Razer Blackwidow?

 

[Colif]

if I am right, try uninstalling the synapse software, your keys may start working again.

I have a sneaking suspicion that BP was a error. It seems to happen a lot with new users.