Virus / Malware - Need Help

[AdamMiltron]

Hello,

Last night I noticed my CPU and Memory were idling high around 15%-20%. Then I could not open any applications. I was receiving an error
stating "The instruction at 0x0000000074C8EE63 referenced memory at 0x0000000074C23BA9. The memory could not be written. Click on OK to terminate the program"

I suspect this is malware/virus and I have not gone through the removal guides yet but anyone can tell what I am likely dealing with before I start those processes any help is appreciated.

 

[Colif]

you can try running Malwarebytes: https://www.malwarebytes.org/

have you got an anti virus? run defender if you don't.

you can try running these two commands: http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93 just in case its not a virus

 

[Ralston18]

What applications, processes, services were using the CPU and memory?

Could be just a buggy application or some conflict between applications.

Computer's logs (via Event Viewer) may also provide more information.

Isolate your computer from the network.

Run your antivirus/malware software and let it do its job. Soon rather than later.

See what turns up. Post accordingly.

 

[AdamMiltron]

you can try running Malwarebytes: https://www.malwarebytes.org/

have you got an anti virus? run defender if you don't.

you can try running these two commands: http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93 just in case its not a virus

I have tried to run Windows Defender and Malwarebytes but the process gets terminated and spits out the same error as above.

 

[AdamMiltron]

What applications, processes, services were using the CPU and memory?

Could be just a buggy application or some conflict between applications.

Computer's logs (via Event Viewer) may also provide more information.

Isolate your computer from the network.

Run your antivirus/malware software and let it do its job. Soon rather than later.

See what turns up. Post accordingly.

At the time I noticed the high CPU / Memory usage in my rainmeter I was done working on the computer and it was idling. I was finishing up my taxes before the usage spike. I will post the processes when I get to my computer in a few hours.

 

[Colif]

sounds like a virus to me then.

i would run something like http://pcsupport.about.com/od/antimalware/fl/bitdefender-rescue-cd-review.htm or any of these: http://pcsupport.about.com/od/system-security/tp/free-bootable-antivirus-software.htm

 

[AdamMiltron]

What applications, processes, services were using the CPU and memory?

Could be just a buggy application or some conflict between applications.

Computer's logs (via Event Viewer) may also provide more information.

Isolate your computer from the network.

Run your antivirus/malware software and let it do its job. Soon rather than later.

See what turns up. Post accordingly.

So I took all 3 of my hard drives out of my computer and booted them separately in a hard drive doc. I scanned each drive with Avast and Malbytes. No virus or malware were detected. Avast did have two warnings for files that were compression bombs. I am thinking of running MemTest on my computer now to see if I have a bad memory stick.

Any other suggestions are helpful.

 

[Ralston18]

Run MemTest as planned.

If no problems appear, just operate as normal.

Keep an eye on what is running and otherwise going on via Task Manager: Processes, Services, App History. Run in the background for awhile.

May spot something else that will help.

 

[AdamMiltron]

Run MemTest as planned.

If no problems appear, just operate as normal.

Keep an eye on what is running and otherwise going on via Task Manager: Processes, Services, App History. Run in the background for awhile.

May spot something else that will help.

It appears a memory stick has not seated properly or needed to be adjusted. I am up and running again.

Thanks for the help and I will monitor things like you mentioned.