New Dell Inspiron 17-5759 with Windows 10 repeatedly crashes. Help !

[jinjamiki]

My subject line says it all. I've updated all drivers, chipset etc to no avail

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that I suggested to others who had the same concern that may help.
- First is to run Windows Update to install all the updates available.
- Once done, do start by uninstalling/reinstalling the graphics card driver.
- Go to Device Manager and uninstall the AMD graphics driver.
- Next is to open Programs and Features then uninstall anything related to AMD.
- Once done, download and install the latest driver.
- Here's the link: http://support.amd.com/en-us/download
- Reboot the laptop once the latest driver has been installed.
- After the reboot do observe the laptop again and see if the same problem will persist or not.
- If the laptop will still crash do run a test with the RAM's using memtest86.
- And if the test will pass I would suggest reinstalling Windows 10.