Hello,
I'm hoping someone can help me here. A friend built me a system for music and video production. In short, the system freezes once I get into Windows (and occasionally during bootup) - sometimes right when I get to the desktop, other times after longer usage periods (up to hours). What's strange is it runs without any problems in Safe Mode (w/ networking).
These are the components (all software and drivers are current):
* i7-5960x 8 core (OC'd to 4.4GHz) (with be quiet! Dark ROck 3 CPU cooler)
* ASRock X99 OC Formula/3.1
* 64GB Corsair Dominator Platinum DDR 4 2800 (OC'd to 3000)
* Asus GTX980ti Strix
* Samsung m.2 950 512GB (for Windows 10/software)
* 2x Samsung 850 1TB in RAID0
* 2x WD Black 5TB in RAID0
* ASRock Thunderbolt 2 AIC-Expresss Card
* Sonnet Technologies Allegro FW card
* be quiet! Dark Power Pro 11 power supply
* Corsair 600Q case
* UA Thunderbolt Apollo QUAD
* Windows 10 Pro (64-bit)
To troubleshoot, I've removed the TB and FW cards and uninstalled their drivers, gone down to a single stick of RAM (which I also swapped with another stick) with no USB devices hooked up and it still freezes. I've reset the W10 install and refreshed it. I also reset the CPU and RAM to their standard settings in the BIOS. None of this has made any difference.
All temperatures are well below any level of concern (mid 40s and lower). I used Intel's processor checker software and run the CPU stress test and the CPU checked out fine.
I have gotten a few BSoDs (WHEA_UNCORRECTABLE_ERROR), but usually the cursor just freezes on the screen during use within Windows.
I'm inclined to think it's either:
* a faulty mobo (but why would the computer run fine in Safe Mode?)
* a bad sector on the m.2 drive (seems very unlikely to me)
* a bad power supply (seems very unlikely to me)
* a Windows 10 issue (I've basically reinstalled it twice and it still freezes when no other software is installed)
I use this computer for work and am hamstrung until I can get it working (consistently) again. I appreciate your help!
Thanks,
Brock
(I also posted this in the Systems forum as I'm not sure which is most appropriate.)
I'm hoping someone can help me here. A friend built me a system for music and video production. In short, the system freezes once I get into Windows (and occasionally during bootup) - sometimes right when I get to the desktop, other times after longer usage periods (up to hours). What's strange is it runs without any problems in Safe Mode (w/ networking).
These are the components (all software and drivers are current):
* i7-5960x 8 core (OC'd to 4.4GHz) (with be quiet! Dark ROck 3 CPU cooler)
* ASRock X99 OC Formula/3.1
* 64GB Corsair Dominator Platinum DDR 4 2800 (OC'd to 3000)
* Asus GTX980ti Strix
* Samsung m.2 950 512GB (for Windows 10/software)
* 2x Samsung 850 1TB in RAID0
* 2x WD Black 5TB in RAID0
* ASRock Thunderbolt 2 AIC-Expresss Card
* Sonnet Technologies Allegro FW card
* be quiet! Dark Power Pro 11 power supply
* Corsair 600Q case
* UA Thunderbolt Apollo QUAD
* Windows 10 Pro (64-bit)
To troubleshoot, I've removed the TB and FW cards and uninstalled their drivers, gone down to a single stick of RAM (which I also swapped with another stick) with no USB devices hooked up and it still freezes. I've reset the W10 install and refreshed it. I also reset the CPU and RAM to their standard settings in the BIOS. None of this has made any difference.
All temperatures are well below any level of concern (mid 40s and lower). I used Intel's processor checker software and run the CPU stress test and the CPU checked out fine.
I have gotten a few BSoDs (WHEA_UNCORRECTABLE_ERROR), but usually the cursor just freezes on the screen during use within Windows.
I'm inclined to think it's either:
* a faulty mobo (but why would the computer run fine in Safe Mode?)
* a bad sector on the m.2 drive (seems very unlikely to me)
* a bad power supply (seems very unlikely to me)
* a Windows 10 issue (I've basically reinstalled it twice and it still freezes when no other software is installed)
I use this computer for work and am hamstrung until I can get it working (consistently) again. I appreciate your help!
Thanks,
Brock
(I also posted this in the Systems forum as I'm not sure which is most appropriate.)