Windows Driver issues

[lppv]

After installing a new mouse drivers my refacing Ethernet port stopped working
and displayed this http://
ive tried updating drivers from the website my mobos from but nothing will happen
Mobo- AMD msi 990FXA

 

[Ralston18]

Download the drivers from the network adapter manufacturer's website. Not Microsoft or anyone else.

Make sure you follow the driver installation procedure carefully and do things in the correct order.

 

[lppv]

Download the drivers from the network adapter manufacturer's website. Not Microsoft or anyone else.

Make sure you follow the driver installation procedure carefully and do things in the correct order.

did all that same result

 

[Ralston18]

What make and model LAN adapters are you using?

Did you try another known working ethernet cable?

Will another device work on the router port you are using?

Do you see any errors in the computer's Event Viewer logs?

 

[lppv]

What make and model LAN adapters are you using?

Did you try another known working ethernet cable?

Will another device work on the router port you are using?

Do you see any errors in the computer's Event Viewer logs?

killer network lan adapters

different Ethernet wire didn't work

the router port in question is the one on the back of the mobo

no errors

 

[Ralston18]

Just for confirmation purposes - is this your motherboard?:

https://us.msi.com/Motherboard/990FXA-GAMING.html#hero-overview

Do you get any errors or other messages when you run the Troubleshooter via the Network and Sharing Center?

In Device Manager when you select the Killer Network LAN adapter and right click properties can you see and open all of the tabs?

Can you roll back to an earlier driver? Will it go out and find an updated driver?

 

[lppv]

yes that is my motherboard
zero errors
device manger i can open all tabs
roll back is grayed out

 

[lppv]

Just for confirmation purposes - is this your motherboard?:

https://us.msi.com/Motherboard/990FXA-GAMING.html#hero-overview

Do you get any errors or other messages when you run the Troubleshooter via the Network and Sharing Center?

In Device Manager when you select the Killer Network LAN adapter and right click properties can you see and open all of the tabs?

Can you roll back to an earlier driver? Will it go out and find an updated driver?

Update did a full reset of computer and no result

 

[Ralston18]

Do you mean reinstall? I.e., the OS and all of the appropriate drivers?

In any case the objective is to determine if the problem can be narrowed down to hardware or software.

My next suggestion would have been to uninstall the new mouse drivers and see if the generic mouse drivers work with the mouse. And then again test the ethernet port.

And I have seen a few postings regarding problems with the Killer LAN cards....

Plus Windows 10 has made some changes that has affected connectivity to various devices. A family member's One-Touch blood test meter stopped communicating with the computer. Reason turned out to be that Windows 10 no longer supported the proprietary USB to meter cable. The cable needs to be replaced accordingly. Vendor is sending the replacement cable....

Sort of out of ideas at this point. If Device Manager is still reporting the "Code 28" then a software problem related to Killer drivers is most likely. Or some resource conflict (perhaps via the new mouse drivers) that is somehow interferring.

Uninstall the new mouse. Try an external USB to ethernet adapter if you can purchase or borrow one.

 

[lppv]

Do you mean reinstall? I.e., the OS and all of the appropriate drivers?

In any case the objective is to determine if the problem can be narrowed down to hardware or software.

My next suggestion would have been to uninstall the new mouse drivers and see if the generic mouse drivers work with the mouse. And then again test the ethernet port.

And I have seen a few postings regarding problems with the Killer LAN cards....

Plus Windows 10 has made some changes that has affected connectivity to various devices. A family member's One-Touch blood test meter stopped communicating with the computer. Reason turned out to be that Windows 10 no longer supported the proprietary USB to meter cable. The cable needs to be replaced accordingly. Vendor is sending the replacement cable....

Sort of out of ideas at this point. If Device Manager is still reporting the "Code 28" then a software problem related to Killer drivers is most likely. Or some resource conflict (perhaps via the new mouse drivers) that is somehow interferring.

Uninstall the new mouse. Try an external USB to ethernet adapter if you can purchase or borrow one.

I reinstalled the os and the drivers
And the mouse drivers
I have a usb to ether net adapter but it disconnects every 10 minutes so I was trying to get the port fixed