Internet Drops but I stay connected to router.

[charliebrown233]

Okay so I recently moved into an apartment like setting where aprox. 8 devices are connected to the wifi. Most being phones; excluding the two laptops and one ps4. The problem I'm getting is i'll lose connection to the internet, but no yellow triangle error appears in on the wifi logo in the bottom right corner. I seem to be the only device on the network experiencing this problem. If i disconnect myself and reconnect myself then i'm good for anywhere from 30 seconds to 5 minutes. I tried messing around with some settings within my router but nothing seems to work. I even tried kicking every device off except for me and I still get kicked off. Please help, i'm just trying to do some light gaming :/
It seems to have excellent connection when I am connected, downloaded a game and was getting 10mbps

I have comcast internet with the following router;
Model: DPC3939B
Vendor: Cisco
Hardware Revision: 1.0
Processor Speed: 447.28 MHz
DRAM: 524288 MB
Flash: 128 MB

Here's some logs that I found in the router

--event logs

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 20:46:16 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 18:58:34 Critical
[Dhcpc][1733]: erouter0 T1 Expired, Enter Renew State 2016/4/24 18:33:43 Notice
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 17:39:41 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 08:14:00 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 02:23:27 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 01:14:24 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 23:03:51 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 20:25:44 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 20:00:29 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 01:42:12 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/22 22:03:58 Critical
[Dhcpc][1733]: erouter0 T1 Expired, Enter Renew State 2016/4/22 18:33:43 Notice
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/22 17:57:35 Critical
[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/21 22:16:15 Critical

--firewall logs

FW.IPv6 INPUT drop, 431 Attempts. 2016/4/23 21:58:02 Firewall Blocked
FW.IPv6 FORWARD drop, 5582 Attempts. 2016/4/24 21:05:45 Firewall Blocked
Device MAC:************, 2648 Attempts. 2016/4/24 20:57:18 Device Blocked
Device MAC:************, 880 Attempts. 2016/4/24 20:57:18 Device Blocked
FW.IPv6 INPUT drop, 742 Attempts. 2016/4/24 20:56:42 Firewall Blocked
Device MAC:************, 3890 Attempts. 2016/4/24 20:56:42 Device Blocked
Device MAC:************, 8446 Attempts. 2016/4/24 20:56:42 Device Blocked
Device MAC:************, 1119 Attempts. 2016/4/24 20:57:07 Device Blocked

--my firewall is set to completely open btw. not sure why its blocking any device connected to it.

------------------
System Information
------------------
Time of this report: 4/24/2016, 22:14:15
Machine name: CREATIVE-PC
Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite A305
BIOS: InsydeH2O Version 1.70
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 2940MB RAM
Page File: 2302MB used, 3575MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode



I hope this is enough information to get an answer, I want to throw this laptop through my window.

 

[Morad Tamer]

So to get things clear when you disconnect from the internet you don't disconnect from he router the process is like this

you are connected to a router and your router is connected to the internet
when the router lose the connection with the internet you are still connected to the router


So I think that your laptop might be the problem not the router

I would suggest you do the following

uninstall and reinstall your router driver on this laptop
test this problem and see if it still happens while using a wired connection
if it still occurs then the problem is with the router but if it stopped then the problem is with your laptop's wireless transmitter

 

[hang-the-9]

That's an older laptop, issue could be the wifi adapter and compatibility with the router. Check for updated drivers for laptop wireless and chipset, check for updated firmware on router. If that does not help, try getting a newer USB wifi adapter and use that on the laptop.

I have had similar wireless issues, along with poor streaming, I'd get random disconnects where a few computers and one iPad would no longer get an IP from the router. Had to update the firmware to a 3rd party one and also get a newer wireless adapter for a computer to get things stable.