Extremely slow / multiple "Not Responding" problems after latest update

kapata

Reputable
Oct 13, 2015
14
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4,510
Hello. I rebooted my PC friday night (after delaying the update for 2 days) and now something really strange is happening.

One of the issues I have is that none of the windows "apps" - settings, calculator, etc, work, they will load up the initial program but fail to execute and just hang on what I see when I first open them.

Here is a screenshot of the Settings and Calculator app that have both been open for over 10 minutes while I type this post. https://i.gyazo.com/f6023519a4c7aeb9e08a99df5473e663.png

Aside from the windows apps themselves not opening, I also have an issue with regular apps/programs, some of which will open without a problem (some not at all) but all become unresponsive when I click or type anywhere in the active window.

An example of this, Skype crashes 2-3 seconds after opening, on this screen -https://i.gyazo.com/b2734bffa49c84f9ca4040d7ddaef362.png

Opening Twitcha, which returns the correct streams/views, the Refresh button works, but as soon I click any of the streams (even once - not even to open) the program will crash. This can be reproduced with every program I have tried (steam, skype, battle.net launcher, etc) but strangely Firefox works (Opera does not, neither does Edge (being an "app"))

Twitcha fine - https://i.gyazo.com/f528fc5290ce964e875eff69e316b979.png
Twitcha as soon as I interact with it - https://i.gyazo.com/67a3da2a2242a1b54391da0d7b3a4d41.png

This only started Friday night after updating to the latest version of Windows Update (around 11:45pm BST)

In safe mode, I uninstalled the latest update, rebooted, but this has not fixed any of the issues. I have ran sfc /scannow, dskchk and windows memory diagnostic tool, all of which returned no errors. My graphics drivers were the latest as of the update but I since cannot update them as GeForce Experience, and the program from nvidia.com, both crash on any user interaction.

At first both my start menu and my notification menu would become unresponsive after they close the first time, but that has since fixed itself (somehow) and now they both work fine.

I have run every single virus scan, hijackthis, malwarebytes, ccleaner you can think of. They have not found anything.

The original boot isn't all that slow - but as soon as windows kicks in, it can take a while for my icons to appear, and my programs that are pinned to the taskbar to appear. Also trying to log off (win+l) just gives me a black screen, I would guess the log on-and-off screen functions the same way as a windows app?

I uninstalled the update and rolled back my PC to May 5th (somewhere around there) and the issues persist.

Looking through my Details tab in Task Manager I see that there is constantly a "svchost.exe" (DcomLaunch) running at 25% CPU on all 4 cores while everything else is at 0. Ending this process gives me a warning, followed by a blue screen and then reboots my computer. I have disabled this (EnableDCOM = N) in the registry editor and also in the component services but it still runs and uses CPU.

Deeper down in the services, it tells me that BrokerInfrastructure (Background Tasks Infratructure Service) is the part of svchost.exe DcomLaunch that is using the 25% of the CPU.

Incredibly frustrating that everything was working fine before the update, and now even uninstalling and rolling back the issue still persists. Cortana has been disabled since day 1.

Thanks for any assistance you might have on this matter.