How do i format a hdd outside of windows, im in the command promp NOT in windows 10

tony brewer

Commendable
May 23, 2016
1
0
1,510
I am working on a customers pc. It has windows 10, but corrupt. He want to put windows 7 in it. When I try to format c: it says the volumn is in use by another process. Tried force dismount but it wont let me do it.Any help?