irql_not_less_or_equal BSOD ntoskrnl.exe (already updated Intel rapid storage)

[warkel]

Hi guys,
So i'm facing a BSOD quite frequently that names ntoskrnl.exe as the issue.
Based on this, I've gone to my mobo's software support page (msi h97 gaming 3) to get the latest drivers. Specifically the Intel Rapid Storage Technology driver which is meant to be the culprit. Unfortunately, the event still occurs. Any advice? Many thanks in adv

==================================================
Dump File : 060216-13765-01.dmp
Crash Time : 2/6/2016 10:30:42 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : ffffd228`f1f28b20
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff801`95d52160
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+142780
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.10586.306 (th2_release_sec.160422-1850)
Processor : x64
Crash Address : ntoskrnl.exe+142780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\060216-13765-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10586
Dump File Size : 352,804
Dump File Time : 2/6/2016 10:32:00 PM
==================================================

 

[johnbl]

you should put the memory .dmp file on a server like microsoft onedriver, share it for public access and post a link.
by default minidumps are stored at c:\windows\minidump directory

 

[warkel]

you should put the memory .dmp file on a server like microsoft onedriver, share it for public access and post a link.
by default minidumps are stored at c:\windows\minidump directory

Sorry about that. Here it is: https://drive.google.com/file/d/0B1YbUy4sw65aclNkbDJmWGFGYW8/view?usp=sharing

 

[johnbl]

looks like there are a bunch of driver updates you need to install:
http://www.gigabyte.com/products/product-page.aspx?pid=4997#dl

I figure it is this audio driver that is the problem: (get the update from the above link)
MBfilt64.sys Thu Jul 30 20:40:32 2009


machine:
BIOS Version V1.11
BIOS Starting Address Segment f000
BIOS Release Date 02/16/2016
Manufacturer MSI
Product H97 GAMING 3 (MS-7918)
Version 1.0
Processor Version Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3600MHz

 

[warkel]

looks like there are a bunch of driver updates you need to install:
http://www.gigabyte.com/products/product-page.aspx?pid=4997#dl

I figure it is this audio driver that is the problem: (get the update from the above link)
MBfilt64.sys Thu Jul 30 20:40:32 2009


machine:
BIOS Version V1.11
BIOS Starting Address Segment f000
BIOS Release Date 02/16/2016
Manufacturer MSI
Product H97 GAMING 3 (MS-7918)
Version 1.0
Processor Version Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3600MHz

Really many thanks for helping me out Johnbl. I want you to know I really appreciate it
Just want to check though, my mobo is MSI, not Gigabyte. I've installed all the available drivers for it from here: https://www.msi.com/Motherboard/support/H97-GAMING-3.html
But now you're suggesting that I download from the Gigabyte support site instead? I am happy to do it, just wanted to make sure that there was no misunderstanding. Like I said, really REALLY I'm super appreciative and grateful for your help!

 

[johnbl]

looks like I just did a bad query for your motherboard and found the gigabyte site.
so yes, use the driver from the msi website.
-bios looks like it is up to date
looks like the motherboard audio driver is updated on the website.
your version RTKVHD64.sys Tue Apr 19 03:31:00 2016
website version 2016-05-06
killer network driver e22w10x64.sys Fri Aug 28 14:05:38 2015
looks like there maybe a update dated 2016-03-08

-------
I will take another look, I may have looked at the wrong memory dump.

looks like there are a bunch of driver updates you need to install:
http://www.gigabyte.com/products/product-page.aspx?pid=4997#dl

I figure it is this audio driver that is the problem: (get the update from the above link)
MBfilt64.sys Thu Jul 30 20:40:32 2009


machine:
BIOS Version V1.11
BIOS Starting Address Segment f000
BIOS Release Date 02/16/2016
Manufacturer MSI
Product H97 GAMING 3 (MS-7918)
Version 1.0
Processor Version Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Processor Voltage 8ch - 1.2V
External Clock 100MHz
Max Speed 3800MHz
Current Speed 3600MHz

Really many thanks for helping me out Johnbl. I want you to know I really appreciate it
Just want to check though, my mobo is MSI, not Gigabyte. I've installed all the available drivers for it from here: https://www.msi.com/Motherboard/support/H97-GAMING-3.html
But now you're suggesting that I download from the Gigabyte support site instead? I am happy to do it, just wanted to make sure that there was no misunderstanding. Like I said, really REALLY I'm super appreciative and grateful for your help!