BSOD machine check exception

[EvertonHero]

Hi Guys,
https://i.imgsafe.org/c912335313.png
im on a laptop MSI GT72 2QE

been getting this message lately but it only seems to be when I play a certain game,

im not sure exactly what crash log that needs to be attached so i will provide more info if someone can guide me please. I have updated alot of the well known drivers

Thanks alot guys,

Will

 

[Ironsounds]

Hello... let's see what the OS is reporting as the error... Right click computer-manage-Windows logs-system.... look for recent events and files/drivers/Apps, comments/suggestions/infomation associated with them B )

 

[EvertonHero]

i have added a link of a screenshot of the log page, hopefully you can guide me abit further there seems to be alot of information here!?

 

[Ironsounds]

Hello... THX for pictures... use a different IMG poster... This one is sending us Pictures/Spam of Girls. B /

 

[EvertonHero]

sorry hopefully the updated link is better

 

[Ironsounds]

Hello... THX much better... B ) Well the next thing to do is to click on the three RED ones... and Look and POST the files/drivers/Apps, comments/suggestions/information associated with them B )

 

[EvertonHero]

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009c (0x0000000000000000, 0xfffff8013ea26ba0, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ae56aaa6-107b-494e-b6ba-e8a5a3f09c4e.

Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x1E000042, FWSTS1: 0x66002106).

Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x1E000042, FWSTS1: 0x66002106).

 

[EvertonHero]

The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
and APPID
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
to the user DESKTOP-5MG1TMH\Hammo SID (S-1-5-21-121429275-2924209520-3656583763-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742). This security permission can be modified using the Component Services administrative tool.

 

[Ironsounds]

Hello... OK thx again...
1) Intel(R) Management Engine Interface driver is from your MB Chipset drivers install... and is the intel MB hardware driver for the OS... Look for an update option or driver information there in the "Device Manager" for it.
2) if you type regedit and search C2F03A33-21F5-47FA-B4BB-156362A2F239 there you will see what APP/PROGRAM is under this ID/name.
3) Microsoft.Windows.Cortana_1.6.1.52_ caused this error.

 

[EvertonHero]

thanks alot pal,

on the IMEI in the device manager it does have a yellow warning with the following error code -

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

i will look into it and maybe try new drivers etc,