Computer won't boot

[LucasNothard]

Hi,
My computer crashed while playing a game and the screen went grey with black lines going down it. I rebooted and it went into an endless reboot loop. So i went into troubleshoot problems and tried startup repair which didnt work followed by system recovery and resetting which also didn't work. I'm not sure what else to try. Please help.
Thanks,
Lucas

 

[Ironsounds]

Hello... Can you unplug the PS from the wall for me ~3mins.... plug back in and reboot again?

 

[LucasNothard]

Hello... Can you unplug the PS from the wall for me ~3mins.... plug back in and reboot again?

Ok, i was on mobile and accidentally set the thread to solved...I tried this and my pc booted into a purple screen and then rebooted itself again.

 

[Ironsounds]

Hello... next thing... try disconnecting the HD's from the MB and try a re-boot for me B /

 

[LucasNothard]

Hello... next thing... try disconnecting the HD's from the MB and try a re-boot for me B /

HD's ? Do you mean the hard drive?

 

[Ironsounds]

Hello... YES... saves a lot of ink that way B D

 

[LucasNothard]

Hello... next thing... try disconnecting the HD's from the MB and try a re-boot for me B /

Ok it comes up with a black screen telling me to reboot and select a proper boot device or insert boot media in selected boot device.

 

[Ironsounds]

Hello... that is a GOOD message B ) this mean your MB, BIO, Cmos are still Bootable.

Plug the Boot drive back into the Computer and try a windows Boot again for me.

 

[LucasNothard]

Hello... that is a GOOD message B ) this mean your MB, BIO, Cmos are still Bootable.

Plug the Boot drive back into the Computer and try a windows Boot again for me.

Ok my computer successfully booted windows with the hdmi connection to the MB which presumably uses the integrated graphics in my APU - this wasn't working before. However, when I tried to boot it using my graphics card my monitor failed to get a hdmi signal. Any idea why this is? My graphics card is definitely running because the fans were spinning. Anyway, I have to go now, thanks for your help so far. Sorry if I take a while to reply next, I will try and get back as soon as possible.

 

[Ironsounds]

Hello... Go into your BIO's and set Graphics for ext PCIe save&exit... and Video card should work B )

 

[LucasNothard]

Hello... Go into your BIO's and set Graphics for ext PCIe save&exit... and Video card should work B )

Hi, default graphics adapter is already set to pci express, is that the setting you're talking about? It's UEFI by the way. Also, speccy doesn't list my graphics card. https://gyazo.com/a0ad0d12d24eff1446491d59f3d96743

UPDATE: I noticed one of the power cables for my graphics card was unplugged so I plugged it back in, connected the hdmi to the graphics card and rebooted. It connected to my monitor and started loading windows but then started the reboot loop thing again. So I unplugged it again and connected the hdmi back to my motherboard and it booted. Is my graphics card broken?

 

[Ironsounds]

Hello... it would seem that way... try re-inserting the card and make sure it is free in the slot, and not being forced, tilted or angled, out of the slot when you screw it to the case.

 

[LucasNothard]

Hello... it would seem that way... try re-inserting the card and make sure it is free in the slot, and not being forced, tilted or angled, out of the slot when you screw it to the case.

I re-inserted the card and it isn't tilted but still same problem

 

[Ironsounds]

Hello... what brand/model card? how old is the card? any warranty... check your #'s on the card and check the makers website.

 

[LucasNothard]

Hello... what brand/model card? how old is the card? any warranty... check your #'s on the card and check the makers website.

Its a sapphire r9 270X, like a year old, don't think it has a warranty - i bought it off amazon

 

[Ironsounds]

Hello... The sapphire warranty will be valid to you, if you care to contact them and ask... other wise buy a new card and try it. B )

 

[LucasNothard]

Hello... The sapphire warranty will be valid to you, if you care to contact them and ask... other wise buy a new card and try it. B )

ok, I'll probably try and get a replacement, thanks for your help